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Reviews (773)
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All reviewsgreat doghard boiled eggsroom was cleanclose to the airportyogurtcontinental breakfastplace to sleepconvenient locationeasy accessgreat place to staynice staylake tahoepetsfreeway
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8 - 13 of 773 reviews
Reviewed 2 weeks ago

Good value for area. Needs 24 hour airport transportation. Needs larger breakfast area and menu. Showing age a bit. A/C unit rattled. Ceiling had water stains. Maids left carpet damp with deodorant scent.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank johnmW3979ZT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

The room was clean and beds were comfortable. The lighting in the bathroom was good. Hotel is close to the airport and Atlantis Casino. The staff was very friendly and helpful when checking in. Room did not have a microwave or refrigerator which was in room that other members of our party had in their room.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank Connie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I am rating laquinta at a low leve for the experience with unhelpful staff. After a delayed flight, I arrive late night at la quinta, and had no way to communicate to my friends about the situation. The woman at the front desk was most indifferent and unhelpful, basically she didn't care. However, the person at the front desk the day after, amanda, was super nice and helped me out, emailed a message to my friends. The lesson is a single person cam make the difference between a miserable experience or a happy ending. However, in a business you want standards no random chances of luck.a

  • Stayed: June 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with La Quinta
Thank heribertoavelino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

we booked the park and fly rate at the hotel, we booked at least 28 days in advance yet the hotel put us up on the 2nd floor this hotel has no elevator, was a pain dragging luggage up the stairs, the hotel is real close to the airport, the hotel is old and it's showing sings of age, but they are trying to keep it up

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank Christopher K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The bedding was dirty. We found food and trash on the floor. We found a band aide in the chairs there was pubic hair on the bathroom door. The bathroom walls had black smudges all over it. I don't think the maids cleaned the room just remake the beds.

Stayed: June 2018, travelled with family
Thank L2027BUjamies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin T, General Manager at La Quinta Inn Reno, responded to this reviewResponded 3 weeks ago

Dear Guest.

I sincerely apologize for the issues you encountered. There is no excuse for any cleanliness issues and our New Management team will correct this with the staff.

Thank you for your feedback and staying with us. This is not the experience that any guest or our staff should expect.

Sincerely,

La Quinta Reno

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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