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Reviewed 9 August 2018

The front desk crew was not friendly. The feathers café staff was very friendly. Food ok. Soda too expensive in hotel. So is water. You can walk across parking lot and do much better pricewise. Rooms are not aesthetic considering you pay much less for a better room across the river. Beach is not fun and neither is pool since they let anyone use it, not just patrons. No nail salon. Massages not given on Mon. Only other good things are bar staff by pool and gambling.

  • Stayed: July 2018, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca Q, Social Media Manager at Avi Resort & Casino, responded to this reviewResponded 10 August 2018

Kathy, thank you for the review. We appreciate knowing where we can improve. I will forward this to our Director of Hotel Operations. The beach & pool require wristbands in our full tourist season from May until September. I will forward this to our Security Director as well. We are in the process of remodeling our rooms. There is a display about it near the front entrance, a slideshow on all floor TVs as well as a video on YouTube.

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Reviewed 6 August 2018

beware valet parking!!!!!

arrived on friday july 13th with no scratches or dents on my vehicle. they do a walk around, but be cautious!!! when i received my vehicle (new 2018 f-150), i noticed they had dented my passenger door. waited 30 min-1 hour to file a report with security. now they are saying that they are not at fault after switching there story multiple times. was told originally that cameras have no view of the right side of my vehicle (were damage has been done), but only the left side. then they changed their story saying there's minimal view of the right side!!!!!

the most aggravating of this is that my vehicle is a brand new 2018 f-150. when ever i see the dent, it's just aggravating.

why should i have to pay for a repair that was done by them?!?!?!?!?!

the room!!!
no mini fridge provided, additional cost per day if you'd like one. upon walking inside, we noticed a funky aroma. stains on sheets. the other guest staying with me ended up getting pink eye. we had to end our weekend trip early!!!

not satisfied with this whole visit!!!!!!!!!!!!

Stayed: July 2018, travelled with family
1  Thank EDUARDO N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca Q, Social Media Manager at Avi Resort & Casino, responded to this reviewResponded 7 August 2018

Eduardo, I have already responded to you regarding this on your survey, Yelp, twice on Facebook and now here.

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Reviewed 5 August 2018

You get what you pay for. This place is not bad, but needs some love. The rooms were clean and the sound level is not bad even for being by the front of the hotel and entrance. They were storing old furniture in some of the hallways which could be a hazard. The smoke is not great, but at least our room didn't smell like it. The casino is a casino, but the restaurant has some really good food and the staff is polite.

  • Stayed: February 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Yaquigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca Q, Social Media Manager at Avi Resort & Casino, responded to this reviewResponded 7 August 2018

Thank you for the nice review. I apologize for the inconvenience our room remodel has caused. We are trying to move things out of the way as soon as possible but it's hard especially when it's busy. So glad you enjoyed the food and you come back after the rooms are complete.

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Reviewed 31 July 2018

We ate at the buffet and walked the grounds. And loved this place. We didn't stay, because we were just passing through town, but plan to stay in the future. It beat my several past casino/food experiences which I had in (downtown) Laughlin. This casino is 25 mins south of (downtown) Laughlin. This property is the most modern in the area. The staff was GREAT. It has a sandy beach too.

Room Tip: Only sandy beach in the area (I believe) .
  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Char C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca Q, Social Media Manager at Avi Resort & Casino, responded to this reviewResponded 31 July 2018

Thank you for the wonderful review. We look forward to seeing you in the future.

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Reviewed 27 July 2018

The Avi ihas a good selection of Games both Slot and Table as well as good food. Nice beach just adds to the experience. It is sort of an all in one stay and play. If you have small kids or older ones there is are services to watch them or things for the older ones to so while you are doing the adult stuff

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Dougforfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca Q, Social Media Manager at Avi Resort & Casino, responded to this reviewResponded 27 July 2018

Thank you for the wonderful review. We look forward ot seeing you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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