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Reviewed 4 November 2015

Hotel needs some serious updating. Rooms are clean but one of our beds wasn't made in the morning. Not sure why they left out one bed. Maybe because the remote was left on it? Our only guess. We had a standard 2 queen room. It was a good size. Bathroom was big. The resort has a small food court & a movie theatre. Outdoor pool area looks really nice but the water is beyond cold. Should be heated. Beach was amazing! Really nice sand and the Colorado River looks fantastic!

  • Stayed: October 2015, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Wetravel09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2015

At first I only wanted to change the bed to king, they make it so impossible to reach someone to change the reservation, now I just want to cancel. Now this site says I have to type 200 letters, six more.

  • Stayed: November 2015, travelled solo
    • Value
    • Service
Thank Sherylene D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AviResort, General Manager at Avi Resort & Casino, responded to this reviewResponded 4 November 2015

We're sorry for your experience on this occasion. We'd be happy to help you out, though we do need more information. Please contact reservations at 800.AVI.2WIN (284-2946.)

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Reviewed 21 October 2015

They ad for the hotel is not up to date. We reserved the King River/pool view room. Says it has coffee pot.. I called to confirm and was told no more coffee pots as they added a Mojave Coffee shop in the casino. We took our own. Employees are very nice and helpful. I just like staying in a room with a view, coffee, refrigerator, and microwave. I believe their suites come with those amenities, but then you get a parking lot view, if any.

  • Stayed: October 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AviResort, General Manager at Avi Resort & Casino, responded to this reviewResponded 30 October 2015

We would like to thank you for taking the time to provide a review in regards to your recent stay at Avi Resort and Casino. We apologize about your experience as it relates to the coffee maker in your guest room. We’ll certainly look into what caused the confusion, and make sure it gets clarified.

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Reviewed 16 October 2015 via mobile

We love staying here. Great beach access, great pool, good restaurants, great movie theaters....but this time they removed all the coffee makers and no one would fix the terribly loud air conditioner. I think it's kinda cheap and inconvenient that they took coffee out of the room. There is no microwave or refrigerator (I hear for $10 per day you can rent a frig) and now no hot water! Time to check out the competition.

Stayed: October 2015, travelled with family
1  Thank Debi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AviResort, General Manager at Avi Resort & Casino, responded to this reviewResponded 30 October 2015

Thank for taking the time to write a review of your recent stay at Avi Resort and Casino. We apologize that you felt our amenities were lacking on your most recent visit. We do wish we had the opportunity to rectify any issues you had with the air conditioning or hot water while you were still in-house. We certainly aim to resolve any issues our guests experience while staying with us so we can make for a relaxing and comfortable stay.

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Reviewed 14 October 2015

They have a great beach area for watercraft and sunbathing and the casino was very kind to us but the room (standard) was old the wall mounted air conditioner sounded like a jet taking off every time it came on. I would hope a higher end room would be better!

Stayed: October 2015
Thank outat55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AviResort, General Manager at Avi Resort & Casino, responded to this reviewResponded 30 October 2015

We are glad to see that you found our private beach and staff enjoyable during your recent stay, though we are sorry to hear that the air conditioner in you room was disruptive. Our team would have happily addressed the issue while you were still in-house. Thank you for providing feedback. We will be sure to use your review to make future changes.

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