First let me say that this is a very beautiful, new resort. Our rooms were very comfortable, although the shower never got warm. (We asked other guest and they reported this same thing. Probably a safety setting for the entire hotel - but who doesn't want a nice hot shower in the morning?) The bed and pillows were top of the line. Room decor was lovely. There was NO coffee maker or hot water maker in the room! And no complimentary water either. You had to order room service, go to a restaurant, or walk to StarBucks which is not fun first thing in the morning.
Another big negative is the smokey casino. We walked the entire thing and couldn't find a designated non-smoking section.
There were probably 4 stores in the entire resort and the selection was expensive and limited. For us gals that like to shop, it was very disappointing. (Although Crystals is right next door for those of you that like to buy top-top end designer items.)
All of the staff were above and beyond kind, polite and helpful. Great security also.More