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Reviews (15 179)
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Reviewed 2 weeks ago

Pros: clean room, beautiful lobby, free slippers,
Cons:No free water, no free wifi, no space in fridge, busy check-in, food in restaurants is average, hand shower is not available, no coffee maker in room

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
4  Thank 244chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Services Specialist at Bellagio Las Vegas, responded to this reviewResponded 2 weeks ago

Dear 244chicago:

Thank you for reviewing your stay at Bellagio. While we are happy you chose to stay with us and appreciate you mentioning your enjoyment of your accommodations, we regret your disappointment with the amenities provided in those accommodations. Your insights are important to us, and we value them greatly. Please come see us again soon.

Sincerely,

Deborah H.
Guest Services Specialist
MGM Resort International
Bellagio Hotel & Casino
guestservices@bellagioresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We loved this hotel, it’s beautifully appointed and it’s easy to spend your time in Vegas without ever leaving the resort if you feel so inclined.
The one downer for us was that there are no facilities for making a coffee or tea in the room, and the minibar automatically racks up a charge if you even move some of the items around. Also surely a hotel of this standard could afford to supply one complimentary bottle of water in the room, especially in the Las Vegas heat. We appreciate that the aim of the business is to make as big a profit as possible, but a few little touches like this would make guests feel a bit more valued. Poolside service was also rather slow.

Stayed: June 2018, travelled as a couple
4  Thank Ellessr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

I have been to vegas between 10-15 times, and I can say that my recent stay at BELLAGIO was the best yet. I even lost money gambling and still enjoyed my stay. Very clean, location is perfect. The water fountain view from the room is a must. Security at every hotel entrance, so I felt safe. Wide Variety of tables games, slots and Poker.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
2  Thank troyd403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

We ended a eighteen day road trip with a two night stay at the Bellagio, my favorite LV hotel! Arriving at about 1:30 we were greeted by an overyly crowded lobby filled with guests trying to check in or waiting for their room to be ready. It really marred the serenity of such a beautiful hotel.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
2  Thank rachelcY8179HK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Hotel is stunning, concierge helpful. Room clean but our sink gurgled loudly, there is no useable refrigerator in room or coffee maker. Guest services did not respond to questions or concerns. Very expensive for not much service. Pool lovely.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
4  Thank julbrew99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Services Specialist at Bellagio Las Vegas, responded to this reviewResponded 2 weeks ago

Dear julbrew99:

We are glad our sublime surroundings and committed Concierge staff helped you enjoy your time at Bellagio. Please accept our apologies for the service miscues you endured. Our staff works hard to offer our guests an atmosphere that is welcoming, and your feedback lets us know, that we have failed to execute this goal. Your comments and patronage are important to us, and we will commit ourselves to better service in the future.

Sincerely,

Deborah H.
Guest Services Specialist
MGM Resort International
Bellagio Hotel & Casino
guestservices@bellagioresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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