I thought I had done my homework and this place was a "boutique" hotel. Plus, I used to work at the Crystal Bay Club as a blackjack dealer (many decades ago!!!) and was excited to check it out.
Good news: robes, towels, shampoos, hair dryer, coffee maker, TV and fireplace. But here's the bad news in four parts: 1) couldn't find the front door to check in using google maps; after driving around we found a little sign on one door said to go inside the casino and check-in 2) Then our room keys wouldn't work to let us in from the outside, necessitating another trip to the casino to have them re-keyed (we weren't the only ones this happened to as people were cued up on our return). 3) We finally get into our room and it's really hot, the thermostat said 80 degrees and it wouldn't "unlock" to change the temperature. Had to find a phone number (to the casino) where the guy who checked me in said he would send over maintenance. Which he did and we left for dinner as the maintenance man said he had to get codes to unlock it. We came back after dinner and though the temperature was now set at 70, you still couldn't adjust it and the AC kept coming on to try and cool it down. Still hot all night! 4) And who the hell are all the people going in and out of the back door by our room all night and morning? A party of people came in at 2:00 a.m. but there were individuals coming and going every 15-30 minutes. Impossible to sleep.
Lastly, this is not an inexpensive hotel. Yet there was no door from the bedroom to the bathroom (there was a curtain, so cheesy) and the sink cabinet was a facade with fake drawers. I say find another hotel either in Kings Beach or Incline Village!