The Holiday Inn Express Scottsbluff is a somewhat newer hotel. It is a fairly typical Holiday Inn Express, at least one that has been built or renovated in the last 4-5 years.
Staff were polite, everything was clean, and generally comfortable. However, there are some issues:
1) People prop open the patio door with a large rock. This is a major safety issue for guests as non-guests can enter the hotel.
2) The exterior of the hotel is not fully painted in the patio. It is like the hotel ran out of paint to finish painting during construction.
3) The treadmills in the gym are showing considerable wear-and-tear, including rust. Also, the TVs on the treadmills do not work.
4) Doors to guest rooms make too much noise when opening and closing. They wake you up at night because they slam shut.
5) Sound insulation between floors was bad. I could hear the people above me walking around. Why is the sound insulation so bad for a newer hotel?
Also, most staff wore face masks and some things with respect to breakfast or pantry access were changed because of coronavirus. However, the property still has the dispensers for shampoo, soap and conditioner. The CDC says dispensers spread diseases and germs, including coronavirus. I recognize IHG made a decision to use dispensers but this is dangerous and unsafe. If IHG and Holiday Inn Express are going to follow CDC directives about...The Holiday Inn Express Scottsbluff is a somewhat newer hotel. It is a fairly typical Holiday Inn Express, at least one that has been built or renovated in the last 4-5 years.
Staff were polite, everything was clean, and generally comfortable. However, there are some issues:
1) People prop open the patio door with a large rock. This is a major safety issue for guests as non-guests can enter the hotel.
2) The exterior of the hotel is not fully painted in the patio. It is like the hotel ran out of paint to finish painting during construction.
3) The treadmills in the gym are showing considerable wear-and-tear, including rust. Also, the TVs on the treadmills do not work.
4) Doors to guest rooms make too much noise when opening and closing. They wake you up at night because they slam shut.
5) Sound insulation between floors was bad. I could hear the people above me walking around. Why is the sound insulation so bad for a newer hotel?
Also, most staff wore face masks and some things with respect to breakfast or pantry access were changed because of coronavirus. However, the property still has the dispensers for shampoo, soap and conditioner. The CDC says dispensers spread diseases and germs, including coronavirus. I recognize IHG made a decision to use dispensers but this is dangerous and unsafe. If IHG and Holiday Inn Express are going to follow CDC directives about face masks then they should follow CDC directives and recommendations about toiletry dispensers.
Ignoring some of these issues, which should have been addressed before the hotel opened for guests a few years ago, the Holiday Inn Express Scottsbluff is perfectly fine. It would just be nice if owners or managements would fix some of these things.More
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