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Reviews (968)
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All reviewsfront deskroom was cleanshuttle servicebest westernsplace to staynext morningbathroom doorindoor poolsausagehot breakfastgreat breakfastexcellent staybiscuitsnight staywould definitely stay here againbreakfast barup to date
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Reviewed 27 June 2018

After a very long and harrowing road trip, this hotel was a very nice break. The room was very clean modern and comfortable. The staff was extremely professional and helpful. The breakfast was hot tasty and filling.

Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
3  Thank jeremykjarrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katy R, Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded 28 June 2018

Great Review!!! We love that you had a good stay and look forward to guest like you, we enjoy you as much as you do us! Please let us know if we can be of any assistance in the future!

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Reviewed 26 June 2018 via mobile

As usual I rate a hotel based on whether I would bring my family to stay there and in this case the answer was definitely yes. The check in was quick and easy, the room was very clean and comfortable. They do have a nice pool that I did not use. The only downside is while this is right off the interstate and the hotel is nice the surrounding neighborhood is not the nicest.

Stayed: June 2018, travelled on business
3  Thank andrewe42018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katy R, Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded 27 June 2018

Great Review!!! We love that you had a good stay and look forward to guest like you, we enjoy you as much as you do us! Please let us know if we can be of any assistance in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2018

We stayed saturday night got AAA rate and acomodated us for earky check in which was very helpful since drove thru the night. Was kind and friendly knowledgeable staff. Good directiins to Aquarium. Good suggestions for supper. Excellent clean fresh smelling and quiet room. Good night sleep. Two thumbs up! Excellent stay and will remember fondly. Great start to our vacation. Two very Happy campers! Thanks! Great Breajfast also!Best Always Barb Schmit

Room Tip: Very clean smells fresh quiet. A good night sleep at a very reasonable price.
Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
1  Thank bam133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katy R, Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded 24 June 2018

Great Review!!! We love that you had a good stay and look forward to guest like you, we enjoy you as much as you do us! Please let us know if we can be of any assistance in the future!

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Reviewed 21 June 2018

Staff was helpful, room was clean, TV was large, breakfast was good in the morning. Overall, better than expected for a Best Western. I would highly recommend to anyone staying overnight in the Springfield area.

Stayed: June 2018, travelled on business
Review collected in partnership with this hotel
1  Thank bjbarry01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katy R, Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded 24 June 2018

Great Review!!! We love that you had a good stay and look forward to guest like you, we enjoy you as much as you do us! Please let us know if we can be of any assistance in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2018

Desk clerk was great - helped me with luggage etc. The room was super clean, big screen TV, great decor. All in all, I definitely recommend this Best Western and will be staying there next trip. Great place to bring your dog.

Stayed: June 2018, travelled solo
Review collected in partnership with this hotel
Thank Kieren I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katy R, Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded 21 June 2018

Great Review!!! We love that you had a good stay and look forward to guest like you, we enjoy you as much as you do us! Please let us know if we can be of any assistance in the future!
Thanks again,
Katy Raney

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