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Reviews (774)
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310 - 315 of 775 reviews
Reviewed 4 May 2016

All of our out-of-town guests stayed here for our son's wedding weekend and had a wonderful experience. Great location!! Delicious breakfasts!! They were very impressed with our choice of hotel for this family weekend!!

  • Stayed: April 2016, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank annbD2114AP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris B, General Manager at Hilton Garden Inn Springfield, responded to this reviewResponded 6 May 2016

Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to hear that you, and your guests had such a great time during your stay. Congratulations to your son and his bride on such a huge milestone in their lives.

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Reviewed 28 April 2016

Our only possible complaint would be that breakfast was not included, though I understand that for a slightly higher rate one can get a "complimentary" breakfast. We knew there would be a fridge in the room ahead of time and came prepared with our own morning meal, cheapskates that we are.

The location is convenient, and the place is still new, with nice decor in the rooms and lobby. We like firm beds so were completely satisfied with ours, though I see some customers didn't think they could adjust the adjustable beds to their satisfaction. We would stay here again on a night when the price is reasonable. Rates vary considerably according to the booking date.

Stayed: April 2016, travelled as a couple
Thank JollyTraveler13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris B, General Manager at Hilton Garden Inn Springfield, responded to this reviewResponded 29 April 2016

Thank you for taking the time to write such a kindly worded review. It's great to know that you had a wonderful time during your stay with us. I hope the next time you visit the area you will stay with us again.

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Reviewed 27 April 2016

The Hilton Garden Inn Springfield, Missouri is a beautiful hotel in a great location. Every staff member We encountered was genuinely warm and friendly. Location make it easy to get pretty much anywhere you want in southwest MO. The food ( breakfast) was excellent every morning and served with a smile. The beds are still hard despite having a knob to adjust the firmness. Clean and well maintained!

  • Stayed: April 2016, travelled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank ladydbahamas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris B, General Manager at Hilton Garden Inn Springfield, responded to this reviewResponded 28 April 2016

Thank you for taking the time to write such a kindly worded review. We always love to hear from our guests, especially when they had such a great time. I hope the next time you visit the area.

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Reviewed 26 April 2016

The hotel is in a good area of town . Its ok but nothing special. It was the little things we didn't like... little insulation in the walls. We could hear kids running and yelling. Also our bed frame had corners that stuck out. my husband hit his knee several times on the corner of the bed.

  • Stayed: April 2016, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank nancyfC2179QT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris B, General Manager at Hilton Garden Inn Springfield, responded to this reviewResponded 28 April 2016

I'm sorry to hear that we didn't meet all of your expectations during your stay with us. I will address the items you mentioned with my team so we can make sure these things are handled more appropriately in the future. I hope the next time you visit the area you will consider staying with us again.

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Reviewed 26 April 2016

The hotel is very clean and great staff. Adjustable bed made for a terrible nights sleep. Once the beds are updated I would give this hotel a five rating for cleanliness and attentive staff. I moved to another hotel for my second night.

  • Stayed: April 2016, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris B, General Manager at Hilton Garden Inn Springfield, responded to this reviewResponded 28 April 2016

Thank you for taking the time to let us know about your experience at our hotel. It's great to hear that you had a great time, with the exception of the beds. We look forward to seeing you again in the future.

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