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Reviews (1 003)
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18 - 23 of 1 003 reviews
Reviewed 3 weeks ago

Stayed three nights and room was slightly cleaned once - had to ask for clean towels - ice machines broken on multiple floors - large, loud group allowed to play on elevators and create noise well into the night.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank rwhitl0ck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Director of Sales at Capitol Plaza Hotel & Convention Center Jefferson City, responded to this reviewResponded 1 week ago

Thank you for leaving your most recent comments we appreciate you staying at our hotel and I will be sure to look into all the mentioned items. I sincerely apologize that your stay did not live up to your standards or ours of an exceptional stay . I will forward your comments to the departments for review so we can do some additional training with our team members.

Michele Braun
Director of Sales

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Reviewed 3 weeks ago

Capital Plaza is an alright hotel. I stay there once a year for Cosplacon. I say the price would match the experience IF there were some updates to the building. Also, it is cheaper to order through a delivery service than to order in the restuarant or in the lounge. And you food would likely take just as long to get to you.

  • Stayed: June 2018, travelled with friends
    • Value
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Review collected in partnership with this hotel
Thank brittanybM5683UV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Director of Sales at Capitol Plaza Hotel & Convention Center Jefferson City, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to review our hotel! We appreciate your feedback.

We enjoy having Cosplacon at the hotel and hope to see you next year!

Michele Braun
Director of Sales

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A TripAdvisor Member
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Reviewed 4 weeks ago

I had reserved five rooms, only one was ready at arrival at 4 PM it took until 730 at night to get all our rooms. We were coming from out of town and needed to get into your room to get ready for the banquet. Initially they could only find two of my reservations in as I was ready to purchase leads for my additional guests another guest service person finally stepped in and found my other reservations Air conditioning was not working at different places of the building. Bathrooms had no air at all

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Director of Sales at Capitol Plaza Hotel & Convention Center Jefferson City, responded to this reviewResponded 3 weeks ago

Thank you for leaving your most recent comments we appreciate you staying at our hotel and I will be sure to look into all the mentioned items. I sincerely apologize that your stay did not live up to your standards or ours of an exceptional stay . I will forward your comments to the departments for review so we can do some additional training with our team members.

Please note the AC issue has been addressed and fixed.

Michele Braun
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Nice clean room, the staff was friendly. The pool was clear, which really was surprising knowing the number of guests there that weekend. The pasta buffet was awesome and the restaurant staff were very helpful.

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bbduck68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Director of Sales at Capitol Plaza Hotel & Convention Center Jefferson City, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to review our hotel! We appreciate your feedback.

We are glad you enjoyed your stay.

Michele Braun
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Nice room, great staff, but buffet and bar menu a bit overpriced with mediocre food quality. Overall good hotel considering it's age.

If you need a place to stay if you are.visiting Jefferson City or Columbia Missouri.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank PaulHerring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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