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“So many kinks to work out and the model doesn't work!”
Review of Silverspot

Ranked #1 of 1 things to do in Orange
Attraction details
Reviewed 28 June 2018

The Good: Chairs are comfortable and set up in groups of two so you can snuggle (with a kid or honey) if you raise the divider. Each chair has a small table and a cup holder. Menu is good and the food was better quality than I expected. Our group had a burger, ceasar salad, chicken fingers and a salmon entree. All food tasted good and got a flavor thumbs up. Salmon was surprisingly well cooked and a decent price for what it was. Wine/beer menu were good.

The Bad: We had pre-purchased tickets on the APP (HIGHLY RECOMMEND) which is good because the line to buy tickets was absurd and disorganized. We planned to order food, so we waited in the hall until we were allowed in - we arrived 35 minutes before the movie. We had kids with us and were concerned we wouldn't be able to get them food based on the confusion going on at checkin - people for multiple movies being told to wait in a small hallway with no true line for the next movie that would be let in.

Our server was nice, but didn't know how to order a bucket of beer (it is on the menu) and then seemed judgemental that we would want a bucket of beer... hubby got a single beer and then had to get up during the movie to buy another at the bar which was packed with people at the time and wasn't a quick process.

We had ordered the charcuterie appetizer. It was seriously sorry and extremely overpriced for what it was. A few pieces of not-great deli meat with some mustard and olives for $19?!? All food was also brought out together so don't try to order an appetizer and entree.

The Stupid: This model for a dine-in movie doesn't work. We have gone to Studio Movie Grill in another city and you can order throughout the movie. This is not the case at Silverspot. Being told that if you want more drinks or more food during the movie you need to go to the bar is crazy. Why are you paying a premium for both movie and food cost if you need to go to the bar to get a second drink? My husband missed chunks of the movie because the bar was packed and they don't have someone dedicated to current movie-watchers. We also likely would have gotten the kids dessert if we could have ordered after they ate dinner... we didn't want sweets coming out with their dinners. And you cannot order on the app during the movie because you need to have the usher scan any pre-ordered food when you check-in. The model just doesn't work and created a frustrating movie night.

Thank Hopels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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