We visited for lunch on a weekday. This is a downtown location, so even though it may not seem busy by the number of patrons in the restaurant, they get a lot of call-in orders. It took 25 minutes to get our order from the time it was placed. The restaurant is tiny inside, and very crowded. May be fine for locals who know what to expect, but not so for travelers. Parking is another big problem. $3 to park in the garage. Food was really good though.