In my experience, Quality Inns tend to be a bit inconsistent. This hotel may be the best one I've stayed at. Rooms are spacious, comfortable and have unique but functional and tasteful decor. The only reason I didn't give an excellent rating is both our A/C unit and fridge were not working properly, which we only realized around bedtime. Since we stayed 2 nights, I can attest to the attentiveness and effectiveness of the maintenance staff who came in the next day and swapped out both units for ones that worked just fine. Usually when this happens we just get offered another room, which we didn't want since we were settled in. This was much better! The pool is large and they also have a sauna. Highly recommend this property if you're visiting the Iron Range.

My husband and I spent Labor Day weekend at the Quality Inn in downtown Virginia. The hotel and service was great. They took great care in maintaining the heritage of the original Hotel Coates with the lobby and room decor. There’s a large and well-maintained indoor pool and our room was spotless. The breakfast space was large and comfortable and had a lot of options. The front desk clerks and maintenance folks were available at all times and someone was always cleaning - indoors and out. I would not hesitate to stay there again.

I would have rated at a 1, but the gentleman at the desk was very helpful and courteous.
The bed was ok.
I did not get the room that I reserved!
Very poor WiFi
WiFi is 1.09 mbps down & .78 up
All of the hard floors were sticky like a soda had been spilled and not cleaned up.
The shower head was high enough if you aren’t over 5’ 6” tall.
It has a tile tub/shower surround and there is mold/algae in the grout.
The toilet was short. About as tall as the toilet in the preschool area at my church. If you’re a man, you know how nasty it is when you’re genitals hang in the water.
We stayed in a 2 room suite. There was only 1 window a/c in the main room so it was difficult to get the bedroom cool enough to sleep comfortably.
I guess maybe I expected too much from a Choice Hotel.