Made our reservations 2 years ago! I have stayed here before and have enjoyed the hotel. This time: NOT SO GOOD! Arrived and checked in and left for a cocktail party. Returned to hotel to have dinner at 8:30PM. The women at the desk said it was TOO late for dinner as they closed at 9:00PM. She sat the group saying we could only have a limited menu ( Rudely)!
The next morning at breakfast the front desk advised our group that we would NOT be able to use the restaurant or the bar! Why? They were having a wedding. Pretty poor planning on our part as we had only made our reservation 2 years in advance and were never advised of this issue! We liked staying here as it was quiet and not crowded.
Now we had no access as guests of the hotel to the amenities of the hotel that we were SO paying for.
I have stayed in a lot of hotels around the world and never have had such a disappointing experience.
I will never stay there again and I can’t possibly recommend thIs HOTEL TO ANYONE. The customer comes first in my mind! But, not at The Nicollet Inn. There are many better and cheaper places to stay in Minneapolis. More
- Free Wifi