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“Food was great, The service as been horrible three times in a row.”
Review of HyVee Market Grill

HyVee Market Grill
Ranked #13 of 75 Restaurants in Lakeville
Restaurant details
Reviewed 28 June 2018

I really hate writing this review but I have to because you guys deserve it. I've always tried to be honest and make sure to point out the good in the bad and everything.

The food here is great. The staff is lousy, slow and disrespectful. When we first got there, there were six open tables and we were told it would be a 15-minute wait. The hostess made snarky remarks as I walked into the restaurant to see how many tables were open. When I found six, I approached the GM of the main grocery store. He was interested in my feedback because open tables and lousy service affects their gross margin tremendously.
Eventually we were seated and the restaurant manager came over and explained that they were short-staffed and behind in the kitchen so they didn't want to feed anybody else. This proved to be true as service was incredibly slow.
There lots of little nitpicky service things like no water, a 12-minute wait for ketchup, not clearing dishes and other things that could be mentioned.
So why were we there? Because the quality of food is really good once it eventually arrives. You just have to put up with a lot of crap and attitude and really bad service to enjoy it. We won't be going back there but we will be trying other ones close by.

    • Value
    • Service
    • Food
Thank MikeInEagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 38 reviews

Reviewed 3 May 2018

Very good reasonable selection. Very good daily specials, had a steak special, it was great. Creme Brulee was great.

Thank Larry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

It’s nice to be able to go in and get a bite to eat at a good restaurant before you go grocery shopping. That way we don’t shop on an empty stomach!

Thank Trex528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2017

First time visit and we stopped in to take advantage of their "All you can eat crab leg special". Our first serving was luke warm snow crab and it was hard to get out of the shell. The next round the crab was very hot and was extremely easy to get out of the shell. Not sure what is added to the water that the crab lets are boiled in, but the crab was very tasty with a sweet flavor to it. First time we'd had crab taste like that. You get a baked potato with your order, not a very large one, but since we were there to eat the crab, it sufficed. It is true, it you're going to place subsequent orders to your first order, do it before you've finished your order, it does take a pretty long time for your subsequent orders to be delivered. All in all, the price was right and we'll probably go back again.

    • Value
    • Service
    • Food
Thank Dave N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2017 via mobile

Stopped for breakfast. Not very busy so thought it would be quick service. Seated as soon as we got there. Usually a good sign. Waitress asked for drink orders again a good sign. Ten minutes passed no drinks but another waitress asking for drink orders. Two waitress in heated discussions near our table about who’s table. Another ten mins pass finally got drinks and told she would be back 15 Mn later she’s back and got our orders. Half hour later got our food but Jr had ordered side of eggs and got side of bacon. Just kept quiet and got out of there. Manager comped our meal and gave us a card for $10 so we’d come back. Love HyVee so very disappointed.

Thank kinderkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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