I really hate writing this review but I have to because you guys deserve it. I've always tried to be honest and make sure to point out the good in the bad and everything.
The food here is great. The staff is lousy, slow and disrespectful. When we first got there, there were six open tables and we were told it would be a 15-minute wait. The hostess made snarky remarks as I walked into the restaurant to see how many tables were open. When I found six, I approached the GM of the main grocery store. He was interested in my feedback because open tables and lousy service affects their gross margin tremendously.
Eventually we were seated and the restaurant manager came over and explained that they were short-staffed and behind in the kitchen so they didn't want to feed anybody else. This proved to be true as service was incredibly slow.
There lots of little nitpicky service things like no water, a 12-minute wait for ketchup, not clearing dishes and other things that could be mentioned.
So why were we there? Because the quality of food is really good once it eventually arrives. You just have to put up with a lot of crap and attitude and really bad service to enjoy it. We won't be going back there but we will be trying other ones close by.
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