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moswen
Parks, Arizona

Very old and cost more than it should

3.0 of 5 bubblesReviewed 08 Nov 2019via mobile
My wife and we’re in town for a wedding at the last minute we need a place to stay
We were told about this hotel that it was small and that the rooms were nice
Well we took their advice for it and the only thing that was told to us that came close to being true was “it was small” The room was in need of repair and the bathroom was so small that the shower you had a hard time turning around in it
I paid to much for the room and there was a silver lining that the restaurant across the street was very good
Stay away !

Date of stay: November 2019
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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9 - 14 of 60 reviews
Reviewed 9 July 2019 via mobile

We were traveling through to visit family. It was late. We were in the big room that has three beds. My children were already in bed. By the time I laid down in bed I rolled to one side. When I lifted the mattress the box spring was broken. Hence the sinking. My bad I still slept. It was the only hotel room in the city left. My husband ended up sleeping in the floor. The beds were clean. The bathroom was clean. The carpet could use a good deep clean. It is dated and expensive for the quality. When the staff was informed of the bed being broken they said “when did you break it?” Reminded them that it was broken already. I asked to speak with the boss. It’s been over a week and still waiting to hear from them. Very disappointed!! I would not recommend at all! Also would not give a star if I could not.

Date of stay: July 2019
Trip type: Travelled with family
Thank Sarah D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 September 2017 via mobile

Though the room was clean and the personal was friendly, everything is old and seems musty. The TV had a decent number of channels, but was not HD. The wifi was very week. I would not go back to this motel again.

Date of stay: September 2017
Trip type: Travelled as a couple
Thank 461claudec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 August 2017

The room looks nothing like the pictures . Old furniture and an old tube TV. Exposed plumbing under the sink and the floors creaked. While checking out the bed we saw that behind and under it had not been cleaned for a long time. There was also insecticide along the walls for bed bugs and it must have worked as we saw none. We did not feel comfortable staying here and explained to the clerk our reasons and requested a refund. We were told there were no refunds per policy. We left and went to a cleaner motel.

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Chris S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 June 2017 via mobile

My group had a hotel mixup down the road and everything else in town was booked solid. We came upon the Itascan as an absolute last resort at midnight...by the look of it we were all a little nervous.

The woman who checked us in had the absolute best customer service I've ever experienced! She gave us a discount on the rooms after talking to us a bit regarding our situation without us even asking. She also told is that we were perfectly safe because her husband is a police officer! I can't speak her praises enough.

The rooms are extremely outdated and have an obvious, strong smell of years of cigarette smoke. They're well used. The AC unit in my room is definitely from the seventies and the filter was a bit gunky so I didn't turn it on to try to take care of the stuffy feeling but the overall temp was comfortable.

The room was shockingly clean. I didn't see one fleck of debris on the carpet, one speck of dust anywhere!

Yes, the shower is tiny, beds are old...well, everything was a bit aged but the cleanliness was a huge surprise.

Overall, I'd say it's a good place to stop if all you're doing is taking a night's rest.

Date of stay: June 2017
Trip type: Travelled on business
1  Thank NicoleW112
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 March 2017

Staff was wonderful and the rooms were definitely comfortable. There was a strong musty/cigarette smoke smell when we walked into the room. I really liked how the living room was in front of the bedroom so that I was able to close the door and sleep while my husband watched TV. Updates are needed on the inside but I would definitely stay again because the price is definitely right!

Date of stay: February 2017
Trip type: Travelled as a couple
Thank bric_0419
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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