We were traveling through to visit family. It was late. We were in the big room that has three beds. My children were already in bed. By the time I laid down in bed I rolled to one side. When I lifted the mattress the box spring was broken. Hence the sinking. My bad I still slept. It was the only hotel room in the city left. My husband ended up sleeping in the floor. The beds were clean. The bathroom was clean. The carpet could use a good deep clean. It is dated and expensive for the quality. When the staff was informed of the bed being broken they said “when did you break it?” Reminded them that it was broken already. I asked to speak with the boss. It’s been over a week and still waiting to hear from them. Very disappointed!! I would not recommend at all! Also would not give a star if I could not.