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All reviews evening reception burger bar managers reception made to order breakfast order omelettes living room hockey tournament morning breakfast exercise room complimentary breakfast a great place to stay detroit metro airport fitness center rooms are clean hot tub would stay here again excellent stay
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Reviewed 25 June 2018

Thought it was a nice property, but upon arrival I discovered that the hotel apparently was re-branded as Embassy Suites but was never built as one. The rooms were not as nice and up to the standards typically set forth by Embassy Suites. Staff was very nice and helpful and I was very thankful for their assistance.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank derwin2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this reviewResponded 26 June 2018

Though we are happy to hear that you think our staff is very nice and helpful, we so apologize for not being set-up exactly like other Embassy Suites. Thank you for sharing your comments, and please feel free to contact us directly if there is anything else that we can do for you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2018

I would recommend this hotel for anyone coming to Detroit. close to airport, highways and an amazing park for family fun on the lake. Close to City and malls. This hotel provides breakfast and complimentary evening snacks so you don't have to spend too much money on food.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank vickeyLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this reviewResponded 26 June 2018

Thank you for sharing your experience with the TripAdvisor community. We are delighted that you chose our hotel and enjoyed our numerous amenities that our Embassy Suites Detroit Metro Airport has to offer. Thank you for reviewing our property, we hope to see you back soon.

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Reviewed 14 June 2018 via mobile

This hotel is definently highly recommended if you are staying in the area. Rooms are big and nice. The staff is really helpfull and friendly. The restaurant make some fantastic build-your-self burgers.

Stayed: June 2018, travelled on business
Thank Tonni J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this reviewResponded 14 June 2018

Thank you so much for taking the time to share your experiences online. It means a lot to me and the staff that you took the time to let us know that you enjoyed your stay with us. We look forward to seeing you again soon!

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Reviewed 11 June 2018

Awsome service. Always predictable excellent quality. No hiccups. Food was awesome. Check in and check out wa great. People exceptionally nice. Cleanliness was some. Complimentary shuttle was awesome. Pick up from airport was quick

  • Stayed: June 2018, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank brucegrimes2509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this reviewResponded 14 June 2018

Your positive comments are very much appreciated and thank you for taking the time to make them. We look forward to having you stay with us again!

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Reviewed 10 June 2018

Hotel did not inform guests about the hot water heater problem ... so a cold shower one day. Also, the hotel did not service the room one of the days ... I did have a 'Do not Disturb' sign for 2 hours, but the housekeeping never came back to service the room. The fron desk's attitude was uncaring.

  • Stayed: June 2018, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Ron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this reviewResponded 14 June 2018

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced.

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