I have stayed at this hotel at least 6 times for work. Each time I overlook little things, as I like the close proximity to my work. This time was the horrible and I have not been back since.
First of all for the second visit in a row, I did not have consistent housekeeping. Some days I had cleaning and some days I did not. I do not opt in for Green. I also had a clogged toilet the entire stay, even though I pointed it out every morning to the front desk.
Secondly, the noise level was unacceptable as it was a work night (Sunday) and there was no security asking the people running around in animal costumes to be quiet.
Third, I ordered room service and after 45 minutes the veggie/hummus dish I ordered still was not there. I had to call multiple times to find out what was happening.
This hotel is not SPG standard and I am disappointed that I have had to switch hotels as the other ones are not quite as convenient, nor do I get my SPG points.More
- Free Wifi
- Free Parking