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Reviews (10)
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5 - 10 of 10 reviews
Reviewed 3 weeks ago via mobile

I love this hotel! It is so new, fresh, clean and beautifully decorated. The 2 queen suite is a nice size. I also love the location right next to a mall. We were able to walk just a few minutes to the 24hour Walmart next door, the gourmet pizza place, and even a brand new movie theater! Everything in the mall is new and there are other restaurants and stores like the Gap. The employees were very nice and there is a nice laundry room too.

Stayed: June 2018, travelled with family
Thank Kristen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LANEL H, Director of Sales at Homewood Suites by Hilton Lansing Eastwood, responded to this reviewResponded 2 weeks ago

Kristen,

Thank you for your business, your kind words, and taking the time to leave us feedback on your stay. We're so happy you enjoyed your visit to Lansing and hope to see you again when you come back. Our staff goes above and beyond to make sure guests have a great experience, which includes fighting off laundry goblins so they don't steal your socks.

Thanks again,

Josh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Brand new hotel - just opened at end of May. The front desk staff was phenomenal. The suite had everything including a large refrigerator. Being new the room and facilities were clean and in great shape. The nightly reception that night had burgers and salad. The burger was good but the only negative the whole stay was the buns were stale. They had wine and four different beers which is more than other Homewood Suites. I will be back.

Stayed: June 2018, travelled on business
1  Thank Nematode T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LANEL H, Director of Sales at Homewood Suites by Hilton Lansing Eastwood, responded to this reviewResponded 3 weeks ago

Hello!

Thank you for staying with us and for the review! We really appreciate the feedback and we're sorry about the buns. Next time we'll have that taken care of. We can't wait to see you again.

See you soon!


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Booked this hotel at last minute to visit a friend. I was surprised about the location- right off of 127 in a newer shopping area. There are plenty of bars and restaurants to walk to- you won't go hungry!

Hotel still has the "new hotel" feel. Rooms are nice and space with a sitting area and kitchenette.

I only with that there was a hot tub in the pool area. We were looking forward to that, but found out there was an indoor pool only.

Would rebook at this site again.

Stayed: June 2018, travelled with friends
Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LANEL H, Director of Sales at Homewood Suites by Hilton Lansing Eastwood, responded to this reviewResponded 3 weeks ago

Hello!

Thank you for staying with us. We are sorry that you were disappointed about the hot tub but so happy you still had a chance to relax. We realize you have other choices for travel and thank you for your business and the review. We're excited to have you back.

See you next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2018

Really enjoyed the stay. Staff was friendly, rooms were clean. Although a new hotel (only has been open for a week), the staff had it together. Welcoming smiles, friendly greetings, clean room and great food. I will be coming to Lansing often-this WILL be my hotel of choice from here on out!

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Rebecca N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, Director of Sales at Homewood Suites by Hilton Lansing Eastwood, responded to this reviewResponded 6 June 2018

Rebecca,

Thank you so much for taking the time to leave feedback for us. We're beyond pleased to hear that you enjoyed your stay and excited to see you again soon. Thanks for making us your top hotel in Lansing!

Sincerely,

Josh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2018 via mobile

No lotion provided but the rest of the expected amenities included e. g. Refrigerator, microwave. Plenty of parking and shopping nearby. Limited bar onsite without capability to accept cash when I stayed. Not enough staff on duty to man the front desk. I saw people 5-6?deep in line waiting to check in. Took me inordinate time to check out.

Stayed: June 2018, travelled on business
1  Thank Ralph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, Director of Sales at Homewood Suites by Hilton Lansing Eastwood, responded to this reviewResponded 6 June 2018

Ralph,

Thanks so much for taking the time to leave feedback for us. We're sorry we missed on providing an excellent stay. Please let us know if your amenities are missing, we'll be sure to deliver them to you. We appreciate your patience while we get into the swing of things after our opening. We hope you'll give us a second chance on your next trip to Lansing.

Sincerely,

Josh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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