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Reviews (453)
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313
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All reviewsrooftop barexposed brickhardwood floorssocial hourexpensive parkingfull kitchentwo bedroom suitegreat hotelwithin walking distancecity viewparking garagerooms are spaciousbachelorette partylocation was perfectwould definitely stay here againfree breakfasthome away from home
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13 - 18 of 453 reviews
Reviewed 2 weeks ago

There were 8 of us that stayed and we all had a great experience. Large rooms and very clean. Staff was super friendly. The breakfast was fresh and stocked. I will recommend this hotel. I will also be staying again soon.

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
Thank yahamacat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
esteinmetz, General Manager at Homewood Suites by Hilton Grand Rapids Downtown, responded to this reviewResponded 2 weeks ago

Dear Yahamacat,


Thank you for the nice 5 star review! I am happy you and your guests enjoyed your daughters bachelorette party! We hope to see you again soon!

Justin B CTA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Enjoyed the wooden floors and brick walls yet modern facilities. Clean and well kept. Breakfast had great variety, good tasting and fresh! Staff was very friendly & helpful. Great location to all the downtown activities.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
Thank KimP-BR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
esteinmetz, General Manager at Homewood Suites by Hilton Grand Rapids Downtown, responded to this reviewResponded 2 weeks ago

Dear KimP-BR,

Thank you for the amazing 5 star review! I am happy you enjoyed the complimentary breakfast as well as our helpful staff! We hope to see you again soon!


Justin B CTA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Homewood Suites downtown Grand Rapids is a wonderful place to stay. The rooms are amazing, the staff is very friendly and the breakfast is a great bonus! Also convieniently located to many attractions!

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank carlamQ5195YR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
esteinmetz, General Manager at Homewood Suites by Hilton Grand Rapids Downtown, responded to this reviewResponded 2 weeks ago

Dear CarlamQ5195YR,

Thank you for the nice 5 star review! I am delighted you felt our staff was friendly and welcoming! I hope you stay at our great location again soon!


Justin B CTA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Stayed just overnight for a weightlifting meet at the Devos. We didn't get the room that we booked. We were comped a suite but didn't need it. The room was nice and clean. Wish we had more pillows though.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank ssulli153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
esteinmetz, General Manager at Homewood Suites by Hilton Grand Rapids Downtown, responded to this reviewResponded 2 weeks ago

Dear Ssulli153,

Thank you for the review regarding your recent stay. I am sorry to hear you did not get the room you booked. I will share your feedback with our staff in order to improve on the level of services we offer our guests. Thank you again for choosing us,


Justin B CTA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

My suite was very modern, clean and well-appointed. The hardwood floors were nice. The suite was HUGE, even for a Homewood Suites. The breakfast choices were kind of lackluster. The parking lot is very convenient but very expensive ($32 a night) and there are no in and out privileges. Seems to be due to one company having a near-monopoly on downtown parking.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank cwujd1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
esteinmetz, General Manager at Homewood Suites by Hilton Grand Rapids Downtown, responded to this reviewResponded 2 weeks ago

Dear Cwujd1,

Thank you for the amazing 5 star review! I am happy you enjoyed the size of your suite! We hope you stay with us again the next time you visit Grand Rapids!

Justin B CTA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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