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Review of Clear Pond Suite

Clear Pond Cape Suite
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Clear Pond Cape Suite
View from inside suite. Resting on a hammock in the gardens by pond.
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Terrible
1 review
Clear Pond Cape Suite
View from inside suite.
Resting on a hammock in the gardens by pond.
Patio view of beach and pond.
Private patio.
Garden view of private patio.
Seating area.
Private beach on Clear Pond
Private beach
Backyard view
Bedroom
Bathroom and bedroom view
Daybed with trundle underneath
Bedroom with bath
Setting area
Setting area with view of garden and pond
View of backyard and pond
View of beach on pond
Swimming in Clear Pond
Fishing on Clear Pond
Clear Pond
Clear Pond
Pond view
Pond view
View of Beach from afar
Evening view of pond
Grilling on the pond
Gardens to have morning coffee or evening tea.
Outside dining
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Overview
Condo/Apartment -
Studio, 1 Bathroom, Sleeps 4
Plymouth, Massachusetts

Reviews from our community

Terrible - based on 1 review
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Reviews from our community

Susan C
1 review
common_n_hotel_reviews_1bd8 28 helpful votes
“Very disappointed....”
Reviewed 18 August 2015 for a stay in August 2015
28
people found this review helpful

Sadly this was a horrible experience due to the owner, Debbie, double booking the property.
I reserved this rental 8/9/15 via TripAdvisor for myself, my boyfriend and our two boys. Email response time was quick, but communication with the owner was quite vague and confusing. For example, I asked if dogs were allowed, she said yes for an additional fee. The day before we were set to arrive she emailed to inform us dogs weren’t allowed at this property, leaving us to scramble in making other arrangements for our pet. Also, Debbie sprung a 50.00 cleaning fee on us via email, which she said FlipKey neglected to charge us. When I questioned her on this, she then again said she mistook us for being registered at another property and the fee will only be 30.00. Needless to say, we were not happy, but decided to just go with it. We were looking forward to getting away!
I spoke with Debbie Thursday as our arrival was set for Friday. Check in is at 1:00 and the key would be in the rental. I took Friday off from work; we packed and arrived about 3pm only to find the property was already occupied by a very nice family from New York. We spoke about the mix-up as we awaited Debbie’s solution…turns out they paid 120.00 a night VS our 140.00 and there was NO mention of a cleaning fee to them.
We felt extremely frustrated with the lack of compassion from the owner over our displacement. Debbie did attempt to assist us in finding a place to stay. Unfortunately, this would have cost us 100’s of dollars more. In the end we made the best of our stay in Plymouth for one night at a local hotel. …still costing us more money. Not quite the weekend we planned thanks to some extreme disorganization.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Adults2
Children0
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