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Reviews (64)
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All reviewsnice hotelroom was cleangreat shuttle servicelogan airportthin wallsbed and pillowsthe hotel offerswater pressurelate checkwould stay here againnice staycoffee makerfront deskgreat place to stayfbiuberneighborhoods
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10 - 15 of 64 reviews
Reviewed 3 weeks ago

This is a comfortable hotel, within 15-20 minutes of Logan. It has free parking which is great if you're driving or have a rental. My room was large and it was spotlessly clean. I was offered a cookie when I checked in

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank satbindra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy C, General Manager at DoubleTree by Hilton Boston Logan Airport Chelsea, responded to this reviewResponded 3 weeks ago

I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction, especially the Cookie!

Thank You

Cathy Cucchiello
General Manager

DoubleTree Boston Logan Airport Chelsea
201 Everett Ave
Chelsea Ma, 02150
617-884-2900
Cathy.Cucchiello2@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

This hotel is approximately 30 mins from the airport - however the Hotel offers a free shuttle service. hotel rooms are spacious, there is a good gym and swimming pool. Breakfast was included ...which meant that it was reasonably priced. Just outside Boston, travel in by Lyft or Uber was excellent value for two in a shared car and meant that being a little outside of town was not a problem.

All in all..a good location and a clean and friendly hotel with good amenities.

Stayed: June 2018, travelled with friends
Thank Wilma1922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy C, General Manager at DoubleTree by Hilton Boston Logan Airport Chelsea, responded to this reviewResponded 3 weeks ago

Just wanted to thank you for your recent stay here at DoubleTree Boston Logan Chelsea! So glad you were able to experience our warm hospitality. Thank you again for taking the time to share your feedback we look forward to seeing you soon.

Thank You

Cathy Cucchiello
General Manager

DoubleTree Boston Logan Airport Chelsea
201 Everett Ave
Chelsea Ma, 02150
617-884-2900
Cathy.Cucchiello2@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

My family and I stayed at this hotel while vacationing in Boston. I selected this hotel based on the other reviews and it’s proximity to downtown Boston. We were not disappointed.

The hotel’s location is great. It’s near Boston Logan airport but not within walking distance. The hotel offers a shuttle to/from the airport. There is also light rail service to the airport and other locations within walking distance of the hotel. We opted to use Uber to travel to downtown Boston. We were glad as we avoided the parking fees and allowed someone else to navigate the traffic. The hotel is located in a neighborhood. There are restaurants with walking distance of the hotel.

Our stay at the hotel was fine. The hotel room appeared to have been recently updated. The room was clean. The family did not complain. The breakfast was fine. The hotel staff was kind.

I would stay at this hotel again.

Stayed: June 2018, travelled with family
Thank JacksonJaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy C, General Manager at DoubleTree by Hilton Boston Logan Airport Chelsea, responded to this reviewResponded 3 weeks ago

I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction.

Thank You

Cathy Cucchiello
General Manager

DoubleTree Boston Logan Airport Chelsea
201 Everett Ave
Chelsea Ma, 02150
617-884-2900
Cathy.Cucchiello2@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

My family and I stayed here overnight on the way to Canada and on our return to the states. The hotel isn't in the best or worst of neighborhoods, but served us well for getting rest for our trip. (it is also located across the street from the FBI office building). The room was clean and spacious with two double beds, and the bathroom was clean. I could tell there was probably a recent update to the hotel, because of the modern light fixtures, furniture, sinks, wallpaper, etc.

I ate breakfast at the hotel on the morning we left for Canada, and I was disappointed. It was a buffet, but offered minimal choices. It wasn't worth the $17 I paid. On the other hand, the complimentary "Doubletree Cookie" was delicious and mouthwatering. Those are offered at check-in.

Hotel staff were courteous and attentive to guests' needs and free shuttle service is offered to the airport, which is 10 minutes away. I would stay here again if I were traveling on business or passing through town, as this hotel isn't located near the tourist sites of Boston.

  • Stayed: June 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Precious89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy C, General Manager at DoubleTree by Hilton Boston Logan Airport Chelsea, responded to this reviewResponded 3 weeks ago

I appreciate your review of your recent experience at our hotel. I understand that you were disappointed with the pricing of our breakfast buffet, I have brought your comment to our culinary team and we are actively working our offerings with your recommendations in mind. The next time you are in Boston we would love to have you back. Thank you once again for your comments.

Thank You

Cathy Cucchiello
General Manager

DoubleTree Boston Logan Airport Chelsea
201 Everett Ave
Chelsea Ma, 02150

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The shuttle ride from the airport set the stage for my stay. He was kind and a good driver. Check-in was a breeze and I got to my room lickety-split. The room was clean, coffee maker worked and the bed was comfortable. Shower had good water pressure and a range of temperatures.

The fitness center was in good shape - all the equipment was usable and the room was a decent temperature.

I ate dinner in the hotel restaurant - had clam chowder and a BLT. Food was delivered promptly and tasted great.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Kate C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy C, General Manager at DoubleTree by Hilton Boston Logan Airport Chelsea, responded to this reviewResponded 4 weeks ago

Just wanted to thank you for your recent stay here at DoubleTree Boston Logan Chelsea! So glad you were able to experience our warm hospitality. Thank you again for taking the time to share your feedback we look forward to seeing you soon.

Thank You

Cathy Cucchiello
General Manager

DoubleTree Boston Logan Airport Chelsea
201 Everett Ave
Chelsea Ma, 02150
617-884-2900
Cathy.Cucchiello2@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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