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Review of Los Lagos 39-Spain

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Condo/Apartment -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Montana La Data, Gran Canaria, Canary Islands

Reviews from our community

Average - based on 1 review
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Reviews from our community

Hamburg, Germany
Level 3 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great house, but unfortunately shared pool out of order - very dissapointing”
Reviewed 19 March 2017 for a stay in March 2017

We just finished a 2-week stay in Los Lagos Nr 40, which is directly next to 39 and part of the same group of houses (identical setup inside).
The house itself is very nice, but we were very disappointed that the large shared pool (key reason for our booking) was empty and "in repair" during our whole stay. We did not really see any progress during that time. There was a small shared pool left fo us to us, but only 1/3 or 1/4 the size of the one that was advertised.

The 3 bedrooms each have a seperate bathroom with shower, but unfortunately the 2 on the first floor take a very long time (5-10 min) to produce hot water - and even when they do, the pressure is very low. So we ended up cueing for the shower in the basement.

Would you recommend this hotel to a friend?   Nein.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Mar 2017
Dear Guest,

Many thanks for your feedback.

We really hope you have enjoyed your stay in Salobre Golf Resort with us. We are sorry for not having been able to meet your expectations with regards to the shared pool. We will take your feedback into account in order to improve our service and make you feel like home in future occasions.

Once more, many thanks for choosing us for your holidays and please, let us know if we could assist you further.

Kind regards,

Team Members - Villa Gran Canaria
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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