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Reviewed 19 October 2020 via mobile

Me and my friend check-in in this hotel last month best hospitality.clean room and friendly employees. And shoutout to Abby you’re awesome girlfriend thank you for you warm welcome. For always being available even tho you are very busy. You’re still smile and we feel your sincerity in your work.

Date of stay: September 2020
Trip type: Travelled with friends
Thank kacyb2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AJ Gallow, General Manager at Homewood Suites by Hilton Hanover Arundel Mills, responded to this reviewResponded 13 November 2020

Dear kacyb2016,

Wow, what an awesome review! We really appreciate you mentioning our clean environment and friendly employees. Abby, and the entire operations team, will be extremely excited to hear this feedback. Thank you again for choosing our newly renovated property and we hope top see you again in the near furure!

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Reviewed 15 March 2020

The Live! Lofts staff provides "Outstanding" customer service. The Front Desk staff, named Abby is the best! Abby is very friendly and professional, and she always greet us with a "smile"! She ensures our suite is assigned in advance, and she arranges for a late check-out. The suites are so wonderful, it is very spacious with a full Kitchenette and a full Fridge. One of the suites have a second half Bathroom which is so awesome!

The Hotel has a restaurant, it has a breakfast buffet, and the food is delicious! The hotel have free parking and provide a free shuttle to the BWI Airport. The Hotel is close to the MARC Train Station which goes to Baltimore and Washington DC Union Station. We love the Live! Lofts Hotel & Suites! The Akinwales

Room tip: The Hotel is close to the MARC Train Station which goes to Baltimore and Washington DC Union Station.
Date of stay: February 2020
    • Value
    • Location
    • Service
Thank 793ernestinea
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ajthmc, General Manager at Homewood Suites by Hilton Hanover Arundel Mills, responded to this reviewResponded 27 March 2020

Dear 793ernestinea,

Thank you for taking the time to post such a great review! We really appreciate you mentioning Abby at the Front Desk. She is such a big part of our Operations team and loves connecting with all of our guests! We certainly hope to see you again soon during your travels through the area. Here's to a wonderful weekend!

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Reviewed 28 February 2020 via mobile

Very nice hotel with comfortable rooms. I enjoy this hotel every time I come to Baltimore. It’s about 10 minutes from the airport, and about three minutes from multiple international restaurants and 1 minute away from Denny’s Restaurant.

Rooms are well kept and cleaned and staff it’s amazing. Indoor pool is very cleaned and water is nice and warmed.

I recommend this hotel if you are staying near the airport area.

Date of stay: February 2020
Trip type: Travelled on business
2  Thank bmota007
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tharaldson, Guest Relations Manager at Homewood Suites by Hilton Hanover Arundel Mills, responded to this reviewResponded 3 March 2020

We are pleased to be your home away from home when in the Baltimore area! Thank you for your great review and recommendation. We look forward to welcoming you back again soon.

Have a Great Day!

Amy Trostle

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Reviewed 30 December 2019

Huge suite rooms with free parking. Free shuttle bus to the airport too! I liked that they have a small bar and restaurant in the hotel. I wish I had planned my stay for longer but I will definitely stay here again.

Date of stay: November 2019
Thank Exum2003
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tharaldson, Guest Relations Manager at Homewood Suites by Hilton Hanover Arundel Mills, responded to this reviewResponded 5 January 2020

We are happy to hear you enjoyed your stay and our great amenities like our spacious suites, shuttle bus, and bar & restaurant. Thank you for your review and recommendation. We look forward to seeing you again soon.

Have a Great Day!

Amy Trostle

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Reviewed 17 December 2019

Overall the hotel is quiet, clean and comfortable. The check in folks were very friendly, my room was well appointed, clean and comfortable. I ate breakfast on site two times and the service was quick and the food was tasty. I will stay at this hotel again when in the area.

Date of stay: November 2019
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
2  Thank dlabrake
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tharaldson, Guest Relations Manager at Homewood Suites by Hilton Hanover Arundel Mills, responded to this reviewResponded 5 January 2020

We are delighted to hear about your great stay! Thank you for your review and recommendation. We look forward to welcoming you back again soon.

Have a Great Day!

Amy Trostle

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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