We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
69 people are viewing this hotel
Expedia.com
US$824
View deal
Free cancellation until 21/09/30
Booking.com
US$823
View deal
Free cancellation until 21/09/26
Reserve now, pay at stay
Trip.com
US$483
View deal
Free cancellation until 21/10/01
Hotels.comUS$824
PricelineUS$820
Destinia.comUS$843
View all 19 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Nearby Hotels
Reviews (18 354)
Filter reviews
18 354 results
Traveller rating
15 150
2 239
646
201
118
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
15 150
2 239
646
201
118
Show reviews that mention
All reviews preferred club world cafe seaside grill el patio our honeymoon coco cafe secrets box room service entertainment staff building concierge french restaurant welcome home my pleasure pool volleyball partial ocean view all inclusive resort pool concierge
Selected filters
Filter
Updating list...
4 226 - 4 231 of 18 354 reviews
Reviewed 22 June 2018

Our stay in Secrets Maroma was the most beautiful experience in our lifes, Great food, amazing service, awesome SPA. The layout of facility is perfect and the good thing of the Resort is nothing around it for 100 % Relax

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank HomeroR1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
E-Concierge S, Social Media at Secrets Maroma Beach Riviera Cancun, responded to this reviewResponded 26 June 2018


Dear Homero R
We are ecstatic to read your stay at Secrets Maroma Beach Riviera Cancún was the most beautiful experience in your lifes.
We appreciate you for taking the time to share your comments. It was a pleasure being your hosts during your recent gateway.

We are so glad our staff made you feel pampered!

Again, thank you for sharing your experience and thank you also for your patronage of Secrets Maroma Beach Riviera Cancún. Our team looks forward to having you back in a not too distant future.

Best regards,

Iliana Perez
Social Media Coordinator
Secrets Maroma Beach Riviera Cancún

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2018

Went with my husband and again, Secrets has gone above expectations! Sure they ask you to sit in on the sales pitch but you simply say no and it has no effect on your trip! Amazing rooms, food was great even the buffet, service was constant. And the beach! The beach is what you come for....the Bahamas of Mexico. I tell everyone to come here and to use the Secrets hotels

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Angie L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 June 2018 via mobile

Outstanding! Everything about this resort was exceptional. Food was delicious. The pool grill offered whole roasted fish each day - a local, healthy, and tasty lunch. Especially enjoyed the entertainment team lead by Charlie and Paola. So many activities - biking, beach volleyball- my favorites. Will definitely be back!

Date of stay: June 2018
Trip type: Travelled on business
Thank SDC777
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 June 2018

My husband and I just returned from a 5 night trip to Secrets Maroma. We traveled from June 3rd to June 8th. We don't play on visiting any other resort in Riviera Maya again and plan on returning. The resort is absolutely beautiful. There are two main pools. One pool has the swim up bar while the other I would consider a little more low key. There are always waiters walking offering drinks at both pools though. The beach is white sand and absolutely gorgeous! The seaweed was a big of an issue, but that is because we traveled a week after a tropical storm. It is outside of the resorts control, and they had a tractor going up and down the beach all day trying to keep up with it. It was a lot cleaner our last day and we were able to enjoy the ocean.

You can make your vacation whatever you want at this resort. The entertainment team is great. We played sand and pool volleyball several days. There are also plenty of places to just rest if you want to relax.

The food was so good. The breakfast buffet was out of this world. So many options. The Italian restaurant was our favorite. We went there twice. The food was fantastic, but the service here was also GREAT. We want to give a special shout out to Juan, our server both nights. His service was so outstanding the first time that we requested him the second time. He went above and beyond to help us pick out drinks and menu items that we would like. He made us feel special and our trip special. Truly the best service I've had at any restaurant ever...including the United States. Please recognize him!

We had a private swim out room and it was amazing. I would highly recommend it. We would normally eat dinner and then check out what entertainment was going on around the resort. It was nice having the option of just going and swimming in our private pool and whatever time we want. House keeping did a great job of keeping our room clean. The staff is so friendly and knows you by name. Our concierge on our floor was Miguel. He was so friendly and remembered our name. Every time we would walk by him he would greet us. He is wonderful.

We will definitely be back to Secrets Maroma.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
4  Thank chaykay
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
E-Concierge S, Social Media at Secrets Maroma Beach Riviera Cancun, responded to this reviewResponded 26 June 2018

Dear Chase M

We are very happy to learn that your stay at Secrets Maroma Beach Riviera Cancún was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your gracious comments here and have shared it with our team.

We hope to have you again in this your home away form home.
Best regards,

Iliana Perez
Social Media Coordinator
Secrets Maroma Beach Riviera Cancún

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2018

This was our third stay at a secrets property and Maroma is one of the best. The food in the restaurants was excellent. We eat at all of them, and they were all good. The first night we eat at Portofino, the Italian restaurant, Luis Palacios, our waiter, was great. By the end of the night, we had arranged to come back for a second night, and have a special meal prepared by chef Saul, that included a pasta dish prepared tableside in one of the big, hollowed out parmesan cheese wheels. That second meal, that not only included the pasta but also surf and turf (true surf and turf - lobster tail with picanha steak, was spectacular. But all of the meals were good at all of the restaurants.

The entertainment throughout, especially the events held in the main theatre, were quite good as well: a Beatles show, Rock Show, Gaucho/comedian act etc.

The overall facility is beautiful and well kept. there is no shortage of food, drink and good service.

We specially want to recognize Rodrigo, our concierge, Maya, Joseph and Alejandra on the Entertainment team, and as previously mentioned, Chef Saul and Luis Palacios at Portofino restaurant.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank 486BillB
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
E-Concierge S, Social Media at Secrets Maroma Beach Riviera Cancun, responded to this reviewResponded 26 June 2018

Dear 486BillB
Thank you so much for sharing your experience in your third visit to Secrets Maroma Beach Riviera Cancún.
It is a pleasure to read through such a detailed overview of your visit to Secrets Maroma Beach Riviera Cancún. We sincerely appreciate the time invested in writing this.

We are so glad our staff has always made you feel pampered.

We look forward to having you back at Secrets Maroma Beach Riviera Cancún, your home in the Mexican Caribbean.

Best regards,

Iliana Perez
Social Media Coordinator
Secrets Maroma Beach Riviera Cancún

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews