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All reviews forth road bridge brewers fayre large tesco family wedding meal deal good nights sleep busy road an early flight easy access room was clean and comfortable one night stay stayed here for two nights bus stop would stay again budget hotel top floor city centre
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Reviewed 17 September 2018 via mobile

Whilst building is ongoing, there’s just enough parking available for it not to be a problem. We were unlucky in that the mattress had just got to that ‘lumpy’ phase all mattresses eventually get to.

After switching sides of the bed we both got off to sleep for the night.

On checkout staff very apologetic and I believe sincere. I’d be surprised if the mattress is still there in a week or so!

Premier Inn breakfast did not disappoint!!

Stayed: September 2018, travelled with family
Thank Rich H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2018

  • Stayed: September 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 3 September 2018

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
WhitbreadHotels, Guest Relations at Premier Inn Edinburgh (South Queensferry) Hotel, responded to this reviewResponded 4 weeks ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 September 2018 via mobile

Called to book, the only telephone number given is an 0871 number which costs 13p+phone provider charges, I was on hold over 6 mins after making several selections prompted by automated line but no one answered. BAD practice because phone calls with premium rates should not keep callers waiting while their call charges keep multiplying.

Stayed: September 2018, travelled with family
Thank Mitali M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Guest Relations at Premier Inn Edinburgh (South Queensferry) Hotel, responded to this reviewResponded 4 weeks ago

Good afternoon,

Thank you for taking the time to review your recent stay with us.

We're so sorry to hear that you had so much trouble getting through on the phone and nobody answered. We're also sorry that you aren't happy with the number provided for contacting our reservations team, we do provide a 0333 number on our website under the contact us page, calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. However, we will be passing on your feedback regarding this.

Our apologies again for any inconvenience that has been caused and we do hope that you can give us a chance in the future.

Kind regards,

James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2018

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
WhitbreadHotels, Guest Relations at Premier Inn Edinburgh (South Queensferry) Hotel, responded to this reviewResponded 4 weeks ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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