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All reviews new orleans front desk free breakfast quiet room fitness room staff was very friendly comfortable beds definitely stay here again the breakfast area cereal inns
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Reviewed 24 August 2019

We recently drove to Houston & made a reservation at this hotel (never been there before). We were so pleased with our experience. It is soooo clean & our room was very nice. The check-in clerk (Whitney) was very friendly. Breakfast was delicious. We decided to book this hotel again for our trip home. We were pleased again.

Room tip: Second Floor is very good.
Date of stay: August 2019
    • Value
    • Rooms
    • Service
Thank connieparke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ciasslidell, Audit at Comfort Inn & Suites, responded to this reviewResponded 25 August 2019

Thank you for taking the time to rate this hotel. We are pleased to hear that you experience was a good one. Whitney is a great team member, and we are lucky to have her. We appreciate your feedback, and look forward to seeing you in the future.

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Reviewed 11 August 2019

Hotel was very clean and the staff were excellent. The only reason I gave it a 4 and not a 5 was due to the pool being closed during our stay. Check in was great, the place was well kept and clean, the room was clean, and housekeeping did an awesome job while we were there. The breakfast was the best I've had even after staying at some Hamptons and Marriotts. The location is good as well. You can walk to Chick-Fil-A, Mcdonalds, and a Baskin Robbins.

Date of stay: August 2019
    • Value
    • Cleanliness
    • Service
2  Thank mtbrandon49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ciasslidell, Audit at Comfort Inn & Suites, responded to this reviewResponded 12 August 2019

Thank you for taking the time to let us know about your visit. We regret that our pool was under going maintenance during your stay. We are pleased that you found the hotel clean and the staff excellent. We appreciate your comments and hope to see you again.

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Reviewed 2 August 2019

The room was clean with clean bed linen etc. and clean bathroom with towels with a bath. The bed was comfortable thus welcoming after a long journey for us.

Tea making facility is also available. The reception area has Tea and coffee and mint toffees FOC.
The Breakfast was good with variety- waffle making available

Date of stay: July 2019
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Jeevani S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ciasslidell, Front Office Manager at Comfort Inn & Suites, responded to this reviewResponded 5 August 2019

Dear Jeevani S.,

Thank you for taking the time to leave an awesome review. We are happy to hear that you enjoyed your stay and everything our hotel has to offer.

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Reviewed 11 July 2019 via mobile

The stay was decent until the smoke alarm went off in our room for over 40 mins. We went to the front desk to inform them and ask someone to turn it off. We were told that the maintenance man had gone to Home Depot. We came back to the front desk two more times, as the sound was deafening. We finally sat in the lobby to get away from the noise. A maintenance man showed up, and we listened to a frustrated exchange between he and the front desk lady about a shortage of people, whose responsibility it was, etc. He begrudgingly came to the room and deactivated it. No compensation or even apology was offered at checkout.

Date of stay: July 2019
Trip type: Travelled with family
Thank DSJmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ciasslidell, Tiffany at Comfort Inn & Suites, responded to this reviewResponded 12 July 2019

We are so sorry to hear about your experience. We will have management look into the incident. We regret that this matter was not able to be resolved in a timely manner. We appreciate you taking the time to let us know about your experience, and we will make every effort to avoid this happening to others.

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Reviewed 2 July 2019 via mobile

A very good hotel. When you first walk in it just looks clean. The rooms were clean and spacious. AC works great. Beds comfy. The kids loved the pool. Breakfast was decent. Front desk lady nice and helpful. Will stay again.

Date of stay: July 2019
Thank dbowles06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ciasslidell, Audit at Comfort Inn & Suites, responded to this reviewResponded 3 July 2019

Thank you for taking the time to rate this hotel. We are so glad to hear that from your first impression to your last everything was very good. We strive to make all of our guests feel welcome and comfortable. We appreciate your comments, and hope to see you soon.

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