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Savings alert! 14% below average rates

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Reviews (163)
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All reviewsfront deskgreat hoteldefinately stay herenicest hotelhotel basedfamily vacationroom was cleanthe breakfast areastaff was friendlyyogurtovernight staymorning breakfastlooked cleanbathroom floorneeded a place to stayprice was reasonablehot breakfast
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Reviewed 21 May 2018 via mobile

Room clean and staff great, but price paid for 1 night was not worth it!!! Next stay will be at Marriot where price will be worth!!! Also kids could not swim they were looking forward to!!! Not only being with other relatives, but they were still HAPPY!

Stayed: May 2018, travelled with family
1  Thank Melissa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMRuss, Director of Sales at Comfort Suites, responded to this reviewResponded 3 weeks ago

Melissa F,

Thank you for your great ratings. We are very pleased that overall you enjoyed your stay. Since our pool had not opened for the season, it is unfortunate that your children were unable to swim. We understand both your and the children's disappointment.

We sincerely hope you will return in the future.

Warmest regards,

The Management and team at the Comfort Suites Monroe


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018 via mobile

I was greeted by a friendly face and asked which floor I would prefer. The room is spacious, clean, with a microwave and a refrigerator, and I’m looking forward to the complementary breakfast in the morning. My only complaint is its lack of lighting in the bedroom. I’m trying to read a magazine and it’s a challenge. This hotel chain is very aware of our environment and puts forth every effort to help that cause. I really appreciate that.

Stayed: May 2018, travelled with family
Thank Suzann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMRuss, Director of Sales at Comfort Suites, responded to this reviewResponded 14 May 2018

What a great review! It isn't often that our guests recognize so many great things we have to offer! Thank you! We have noted your comment regarding the lighting in the room and will work to make it better for future travelers. We are very happy you enjoyed your stay and look forward to your returning the next time your travels bring you to Northeast Louisiana.

Warmest regards:

The Management and staff at the Comfort Suites Monroe, LA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2018

Went here to finalize a few things for our upcoming family reunion. Our bed was nice and comfy. The hotel didn't have enough towels to provide extra over the weekend. I would stay at this hotel again. The free breakfast was really good. Kids had a blast!
The hotel was clean.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Service
Thank Lovechild79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMRuss, Director of Sales at Comfort Suites, responded to this reviewResponded 11 April 2018

Thank you for your review and kind comments. We are glad that you had a pleasant stay at our hotel and enjoyed our services and amenities. We look forward to your return in the future.

Warmest regards:

The management and staff at the Comfort Suites Monroe. LA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2018 via mobile

Call and made my reservation over the phone. The hotel clerk was so sweet and helped me with the last minute reservation. I needed a handicap room since I had surgery recently, and the sweet, sweet lady made sure it was a roll in shower to accommodate my needs. Great service.
Next time I go to Monroe, LA, I will certainly stay here. Close to restaurants, shopping and easy on/off I-20.
Clean room, hot breakfast and great staff; what more could you ask for? Thanks

Stayed: March 2018, travelled with family
Thank Mjaj2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMRuss, Director of Sales at Comfort Suites, responded to this reviewResponded 23 March 2018

Thank you for writing a review regarding your recent stay at the Comfort Suites. We are so happy you had such a great experience at the starting with your initial call to make the reservation until you checked. We strive to provide each of our guests with the best possible service and we appreciate it when a guest takes the time to let us know how their's was. We definitely look forward to seeing you again in the future.

Warmest regards:

The staff at the Comfort Suites Monroe, LA
Catherine Ellington, General Manager

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Reviewed 26 February 2018

We had 4 nights here and although it was OK, some in our party had tough experiences. Security needs to be improved as the first floor rooms seemed too easily accessible from the front door. The rooms added a little maintenance (loose carpet, etc.)

Room Tip: Upper floor for security.
  • Stayed: February 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMRuss, Director of Sales at Comfort Suites, responded to this reviewResponded 2 March 2018

Thank you for taking the time to write a review regarding your recent stay at our hotel. Your comments are very important to us and we have noted the items mentioned. We are glad that overall you enjoyed your stay. Thank you for choosing the Comfort Suites of Monroe when traveling to Northeast Louisiana. We sincerely hope you will return the next time your travels bring you to Northeast Louisiana.

Warmest regards:

The staff and management at the Comfort Suites Monroe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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