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All reviews great hotel waffle house parking lot fresh food easy access from i players
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1 - 6 of 135 reviews
Reviewed 11 April 2021

The staff was so kind and accommodating. We had a large group traveling for a tournament and we needed 60+ rooms plus meeting space. They went out of their way to make sure we had enough rooms and spaces for our players to meet and eat together.

Date of stay: April 2021
Trip type: Travelled on business
Thank K842BKjessicat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FENIL Patel, General Manager at Comfort Suites, responded to this reviewResponded 18 May 2021

feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed our accommodation. Thank you so much for your business and we look forward to seeing you in the future.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind regards,

Fenil
General Manager
Comfort suites Mandeville
985-892-7700

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2020

The place smelled like mold. The elevator was broke, and we were on the fourth floor. The first room the put us in, the heater didn't work and I don't normally mind that but it was 52 degrees outside. So we had to change rooms at 11:00pm. We were traveling with our daughters volleyball team from North Louisiana or we would have gone elsewhere. The breakfast was non-existent, even though we confirmed with the front desk that breakfast was provided. We had to go the Waffle House across the parking lot and get 17 waffles/breakfast to feed the team. The only good point was it was near the location where our girls were playing volleyball.

Room tip: Do not Stay Here
Date of stay: November 2020
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank mskristee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2019 via mobile

I have never written a review but this room needs it. The only thing positive about this hotel is it’s location. Our room was on the first floor, the couch was old and worn, the bath tub did not drain, towels had stains. But the worst thing was the smell that hit you in the face when you opened the room door. This hotel has some serious mold/mildew problems. We didn’t arrive until 12:30 after traveling all day and were out again early the next morning. That’s the only reason we stayed. I can’t imagine spending more than 12 hrs in that room. I can’t comment on breakfast because we didn’t even want to stay long enough to check it out.

Date of stay: November 2019
1  Thank kendall1117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FENIL PATEL, General Manager at Comfort Suites, responded to this reviewResponded 5 August 2020

We apologize that you went through this. This hotel is under new ownership now and currently under going major renovations. We have new couches in the room as well as new carpet. Please give new management another chance to serve you better.

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Reviewed 17 November 2019 via mobile

There are too many problems to list. So many, in fact, that they gave us 50% off our bill, which paid for the foam mattress we had to buy just to make our bed sleepable. Traveler beware, you'll definitely be happier somewhere else.

Date of stay: November 2019
Trip type: Travelled on business
3  Thank Amy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FENIL Patel, General Manager at Comfort Suites, responded to this reviewResponded 23 February 2021

We apologize that you went through this. This hotel is under new ownership now and currently under going major renovations. We have new couches in the room as well as new carpet. Please give new management another chance to serve you better.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2019 via mobile

Visually, this Comfort Inn is attractive and inviting, as is the lobby. We arrived tired and exhausted, having planned to be at a campground with our RV, but had issues.

We were given Room 118. It must be the repository for damaged, uncomfortable furniture in an unappealing room. There isn’t even a place to hang clothes. What appeared to be a closet was locked. Make sure to close the door to the bathroom if you need to use it - anyone entering the room will be greeted by you in whatever state of undress otherwise.

The carpet has huge tears, as does the sofa and an ottoman. Do not sit on the sofa - it must be for decoration-only - there is no padding in the seat cushions and it is hard to stand up from.

The bed sagged in the middle and I woke up with a horrendous backache. The bathroom door is all scratched and damaged.

Breakfast is just plain sad - the eggs must be the powdered fried-look variety, the cheese omelette is bland, and the sausages are unappetizing to look at. The coffee was fare.

How this hotel gets more than one star is beyond me.

Date of stay: November 2019
Trip type: Travelled as a couple
Thank VickiR364
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FENIL Patel, General Manager at Comfort Suites, responded to this reviewResponded 23 February 2021

We apologize that you went through this. This hotel is under new ownership now and currently under going major renovations. We have new couches in the room as well as new carpet. Please give new management another chance to serve you better.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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