Looked nice on-line, screwed us! Looking for a room for a family of six is not extremely easy, which is why, even after seeing that their rooms slept 6, I still called to verify.
Driving 7 hours from Detroit and we get there at 2am with 4 sleeping kids.
"Sorry we don't have your room..."
"Wait, what? I have a confirmation #, I paid for a room that sleeps 6!"
"Sorry, Sales team routinely over-books rooms. I can offer you a King room?
"King room? I have 6!!"
Anyway, round and round it went. Finally, we all crammed into a King room because we had no other option at 2am in Lexington.
Disgusting! Shame on you Hilton! Never, I mean NEVER again!More
- Free Wifi
- Free Parking