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Review of Lava Lanes

Lava Lanes
Ranked #5 of 10 things to do in Stanmore
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Attraction details
Recommended length of visit: 1-2 hours
Reviewed 30 July 2017 via mobile

The music was so loud we could not hear ourselves talk.
Full of teenagers.
Nice decor.
Drinks were good
A little pricey.

Thank kalakay99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"feel very welcome"
in 2 reviews
"birthday party"
in 3 reviews
"fun night"
in 2 reviews
"great fun"
in 3 reviews
in 4 reviews
in 6 reviews

10 - 14 of 50 reviews

Reviewed 11 July 2017 via mobile

Took some of my Year 9 students here as a reward trip, good price and endless food package meant just that, even for 15 hungry teenagers. Great service and very friendly.

1  Thank karina-nagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2017 via mobile

I've been coming here for many years with my husband for "cocktail night".. but since it has been under new management we don't come as much. We came here last night for dinner and drinks. Service was absolutely rubbish and slow.. it took us about 20 mins before we got severed for dinner and drinks. Drinks prices have gone UP (more expensive then central London) and food was appalling. I had the veggie bean burger which was a frozen burger that came with coleslaw which was definitely something from a supermarket. My husband had the chicken burger and he said it was dry and hardly had any chicken in it! Will definitely not be coming here again.. such a shame as this was the only good place for cocktails

3  Thank Reena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2017 via mobile

Appalling service all around. Looked at the website and it said 25.00 for a lane of up to 7. Rang them to book and they said it was now 35.00 as under new management. Went back and checked the website and it now said 40.00. Rang them back and they said they had decided to make it 40.00!!!!!!!!!
Arrived there to not such friendly staff. Asked about eating and they advised we could eat and play so we decided to do this but it obviously meant the game would slow down a bit. On ball 7 the machine shut down to be told we had had our hour. There was no mention whilst booking get or at the time of arriving about only having an hour as we would have even after
Very very disappointed and will not revisit or recommend to anyone

3  Thank Bev S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 April 2017 via mobile

We have been coming to Lava Lanes for years now and never had a problem before but we will definitely not be visiting again.

There was a catalogue of disasters during the course of the night. We booked our usual deal of food and bowling for a group of around 12 people. I'm going to list the problems as that's easier:
- No drinks service when we were seated, we had to ask to be served a number of times and eventually got a member of staff to take our order rather reluctantly and quite rudely. That was 30mins in.

- No drinks arrived and neither did any food. We had a 90min window before our bowling started.

- An hour after we were sat and asking multiple times for food it started to be served. The state of the food was appalling. Bits and pieces of food all piled together in a heap of what looked like leftovers.

- Vegetarian food was mixed with non veg.

- we ask for drinks again and after realising they had forgotten we literally got drinks one at a time as they were prepared.

- We sent the cold, mess that resembled food back after speaking to the VERY RUDE manager and were promised fresh food as soon as.

- Food eventually arrived as we started bowling so we didn't eat anything and one member of our got no food at all as she had special requirements.

- least of all we didn't even have a full table of plates and cutlery.

This just lists a few of the problems. It was evident that all the tables at least on our side were complaining about the same issues but the manager arrogantly refused to communicate properly.

The only positive of the night were the two young waitresses who were so apologetic, friendly and helpful.

We are definitely not returning there and will be looking for a new regular place. The change of management has done nothing for this place.

4  Thank BeeB3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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