We have spent a weeks family holiday here and the castle is an amazing building with fantastic views and well placed to visit Devon and Cornwall.
Master bedroom and twin four poster bedrooms have fantastic ensuite facilities. Bedrooms with the turrets are less well serviced with ground floor shower room which is basic. We stayed with 6 adults and two children and it was comfortable but is starting to show signs of wear and tear and does need a good freshen up. This is not a budget holiday and some parts of the building and decor need to be improved, in particular top bedroom, ground floor shower room and lounge.
I think the experience would be enhanced if they offered a mid week clean and towels/bed change.
Overall a pleasant and certainly wow factor but upon closer inspection all is not as it appears for the money.
Would we stay here again? Yes but with fewer guests.