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Reviews (171)
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All reviewsmovie theatertypical hotel breakfastfront deskentertainment optionswet barcontemporary decorwafflesdesk areahealthy choiceswalk in showernice roombreakfast was excellentaverage hotelexercise roomwalking distanceeasy accessbreakfast staff
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4 - 9 of 171 reviews
Reviewed 3 weeks ago

Great Place, Very clean. Stayed 1 night going to a wedding and it was tops!! Courteous staff, VERY comfy beds, Breakfast is well laid out and lots of room to spread out. King bed was comfortable and son slept on wide couch. Very busy place on friday nite but a quiet place. Lots of shopping close

  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Emerson L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2018 via mobile

Overall, our stay was OK. The room itself was decent and gave us adequate room for three people.
Our only issues had to do with towels, closets and upstairs guests.
When we arrived to our room, we searched for luggage racks. We sent someone down to ask the desk...they told us we should have two closets and that they were in there.
We only had one closet in our room and zero luggage racks. Eventually, this was taken care of.
When we asked for more towels (this happened more than once) we were given exactly three (one for each of us). I understand they try to conserve energy by having you reuse your towels, and that is fine, but when we asked for more and they said we only needed three because we were only three people, that was a bit ridiculous. I feel like the people paying to stay in the room should be able to request things like towels or washcloths without having to justify it.
In the middle of our stay, the room directly above us became occupied by someone with kids. They let said kids run and jump and stomp throughout the night for our last three nights there. I called the desk and asked if they could ask them to quiet down (it was 12:30 a.m.) but the people upstairs continued. This isn’t a knock against the hotel, as they said they’d try to take care of it.
The breakfast was good, and the woman working the breakfast each morning was very nice and helpful. She took our plates one morning and said “I just want you to be comfortable.”

Stayed: June 2018, travelled with family
Thank WanderlustWriter502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2018 via mobile

We only needed a place to stay for the night while passing through, and this worked very well. It was clean, and the bed was quite comfortable. The staff was friendly, and the price was fine. Has a typical hotel breakfast, but was included in the price, so no complaints. I'd easily stay here again.

Stayed: March 2018, travelled with family
Thank stuartb9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018

We stay here often, always clean, staff friendly. This time it was our son's birthday and the breakfast staff sang to him. He was excited! Breakfast was out early which we appreciated as we had to be at a sporting event at the time it usually opened! Comfortable room, always quiets in this area.

  • Stayed: February 2018, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank G C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer C, General Manager at SpringHill Suites Wichita East at Plazzio, responded to this reviewResponded 6 March 2018

Thank you for taking the time to leave feedback regarding your stay! We are happy to hear you enjoyed or amenities and our staff service. We will pass along these accolades to the team to ensure they are commended for a job well done.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018

Beautiful, new hotel in a nice neighborhood. Everything was new and clean. The beds were very comfortable. The breakfast was a hot buffet of eggs (which were bland and tasteless), sausage, waffles, muffins, bagels, etc. Would definitely stay again!

  • Stayed: February 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer C, General Manager at SpringHill Suites Wichita East at Plazzio, responded to this reviewResponded 6 March 2018

Ann B,

We sincerely appreciate you leaving feedback about your stay. We have looked into the eggs to see how we can better prepare those for our guests. We hope to see you again, should your travels bring you back to Wichita.

Thank You

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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