Whilst the food is good getting it can prove to be a challenge. I usually get a takeaway and on the last 3 attempts this has been disappointing.
Attempt one: arrived and ordered the food, specifically asked how long it would be and was told 30-40 minutes. Having been continually misled on how close my food was 2 hours later I was on the way home with it.
Attempt two: decided to order and have delivered was told about 1 hour 15 mins delivery time - over 2 hours later food arrived and it was at best warm.
Attempt three: called to order and said I would collect. Explained my last attempts and so wanted reassurance on timings - they told me to arrive after 40 mins and assured me the food would be ready. I arrived after 45 mins and no food. Loads of people sat waiting some for over an hour after they had been told it would be ready. I waited over half an hour and was about to cancel when my order arrived, before others who had waited longer. When I got back found I did not get what I ordered and was given probably the worst curry I have had in a long time. Possibly more concerned to get me out of there than have a happy customer. Whilst I was there people also left the restaurant as they had been waiting too long for food.
Ash on the front desk constantly misleads and suggests food is almost there.
Very disappointing and I will not be using again. It would be better if they were honest when you ordered so you could decide if you wanted to order or go elsewhere.
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