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Reviews (473)
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All reviewsceiling fanfull kitchenone bedroom suitecomplimentary breakfastevening receptionbusiness stayrestaurants and shoppingtwo queen bedsfront desk personthe breakfast areahot tubextended stayunder constructionwould highly recommend this hotelsitting areanice hotelchildren's museum
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13 - 18 of 473 reviews
Reviewed 2 April 2018

The housekeeping duties fell short in our suite. As there was rotting food in the garbage disposal. We were offered new room, but was hoping the air freshener would fix the smell. Obviously it worsened over the night. It is a beautiful hotel and facilities were great too. Just if you offer suites with kitchens....everything must be cleaned and wiped down for future guests. I cannot believe they did not smell that when they were in there cleaning earlier.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank cindybY5382XX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

This hotel has the worse customer service I have ever experienced. If you are a Hilton Honors Gold or Diamond member don't expect to receive any of those benefits. They don't care. There are better place to stay in Inianapolis!

Stayed: March 2018, travelled with family
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

We had a double queen suite which was nice and roomy. Hotel is right on 465 so traffic noise was bad in the middle of the night. Lobby, breakfast, staff was all good, we had a few issues with room keeping. Spent 2 nights here, when we left the room after the first night we returned around 2 PM and the room still wasn’t cleaned. Housekeeping showed up at 4PM so we declined having the room cleaned strictly because we were in the room relaxing. As we stayed throughout the day we noticed more issues with cleanliness. Found an old T-shirt behind the drapes and ants on/in the HVAC unit built in wall. Shame housekeeping turned an OK stay to a bad stay.

Stayed: April 2018, travelled with family
Thank Gary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018

Comfortable beds, clean rooms. Location is little too far from the city center, approximately 30 minutes drive. Pool is very small but very enjoyable with the warm water. Excellent breakfast with scrambled egg, potatoes, sausage, cereals, yogurt, fruits, waffle... They offered orange juice, apple juice, and milk. Social evening is OK, food could have been better but it is all included in the price.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank viki255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018

Hotel is in immaculate shape. Lobby and eating area are comfortable and beautiful - rooms equally nice. Only gripe is that I booked a king suite, and was told upon arrival that they did not have this available, rather a room with 2 queens but was still charged the same price. I would think that if I did not get the room I booked, I should not pay full price - besides that, great experience.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank bdecarlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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