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All reviews front desk room was clean hot tub indianapolis airport early flight road noise shuttle service fresh fruit one night stay hot breakfast fitness center upon check very nice hotel convenient location free breakfast nice stay carlson
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Reviewed 11 April 2018

The wait for check in was unusually long. There was a group before me that took forever, that is fine; But then my reservation was not found, and the Check in clerk said she was pulling a double due to under staffing and complaining about system. After 5 minutes, she found it. The line behind me had built up to 6 long, and they were not happy.

My room was ok, carpet worn out.

Date of stay: July 2017
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank ORD-TGU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Country Inn & Suites by Radisson, Indianapolis Airport South, IN, responded to this reviewResponded 12 April 2018

We appreciate you leaving us with your feedback on your recent visit, and we want you to know that we take your concerns seriously. We know how important it is to be able to check-in in an efficient manner and we apologize that this did not happen for you. Our front desk staff will discuss how we can best address this issue so that it does not occur again. We take great pride in providing a comfortable and pleasant environment to relax in and are always working to address any issues with our facilities that need to be updated. It was a pleasure having you stay with us, and we would love to host you again in the future and provide you with the full value experience that you expect and deserve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2018

clean, quiet, nice shuttle service. Most of the staff was very friendly and helpful. Offers a nice free breakfast.
Really wish that a listing of restaurants in the area was available - only complaint.

Date of stay: March 2018
1  Thank Susanbech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Country Inn & Suites by Radisson, Indianapolis Airport South, IN, responded to this reviewResponded 12 April 2018

Dear Susan,
It's always a pleasure hearing from our guests. We're thrilled our clean, quiet accommodations provided you the perfect place to rest and that our shuttle services added to your convenience. Our friendly staff wants all our guests to feel at home and we're glad this was the case with most of your interactions. Thank you for your suggestion about providing a listing of local restaurants. We'll keep this in mind for future updates and we look forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2018 via mobile

This hotel is a good find. It's reasonable in price, spacious, clean and modern rooms. Suits family well whether you are using the airport nearby or using it as a base to explore the city which we did. Check in easy and receptionist were welcoming. The kids enjoyed the pool and us parents the hot tub. The only issue is it's very noisy by the main roads and around 5-6am the semis hurtle down the road with such noise.

Date of stay: April 2018
Trip type: Travelled with family
Thank belinda m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Country Inn & Suites by Radisson, Indianapolis Airport South, IN, responded to this reviewResponded 12 April 2018

Dear Belinda,
We appreciate you staying with us and taking the time to leave a review. We're glad our clean, spacious rooms provided you the perfect place to relax and that the pool and hot tub added to your enjoyment. Our friendly staff wants all our guests to feel at home and will be glad to know you appreciated the warm greeting and smooth check-in. Please accept our apologies, however, for any noise disturbance. The next time you're here, we'd be happy to provide you with a room in a different part of the building. Please come see us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
FrontDesk_GM, General Manager at Country Inn & Suites by Radisson, Indianapolis Airport South, IN, responded to this reviewResponded 9 April 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 1 April 2018

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
FrontDesk_GM, General Manager at Country Inn & Suites by Radisson, Indianapolis Airport South, IN, responded to this reviewResponded 4 April 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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