We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Close to campus but an Antique hotel”
Review of Illini Union Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Illini Union Hotel
Ranked #6 of 13 Hotels in Urbana
Reviewed 16 May 2017

you can stay there for the close proximity to the green street restaurant or the campus, but the hotel is very rundown.
We got the room as we started late for the graduation season. After paying $225, we got the room close to the humming elevator, and laundry room.
Needless to say, there was noise in the room to wake you up without alarm clock

Room Tip: Don' t take room 363 or 262 or 162, they are close to the elevator
See more room tips
  • Stayed: May 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank PrempalSingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (88)
Traveller rating
Traveller type
Time of year
Language
  • More languages

5 - 9 of 88 reviews

Reviewed 7 May 2017

Excellent center of campus lodging, inexpensive and close to dozens of excellent restaurants, some inside, some within short walk. Fabulous views of Illinois campus, quiet comfortable roomy accommodations with easy wifi access. If you are at all interested in Urbana, it is a central location with easy walkable access to nearly anything in the illini complex. Very well kept and maintained by courteous and interested staff.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank wllmwhlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2017

Made a reservation for Mom's weekend and despite calling (and calling and leaving messages with my contact info asking them to call me back) and logging in for hours upon hours (by the way no person ever picked up the call, returned a call or even attempted to try to be a little professional during or after the cluster they call reservation taking), I was able to book a room. Great!

Wait...so week and weeks later (after other places that I could have booked had all booked up) they send out a generic email saying that they had underestimated the demand (really, so this was the first Mom's weekend they had to process?) and that they were simply unable to answer the phone, return calls or maintain their reservation system which had crashed (again, it isn't like this was the inaugural Mom's weekend). SO, guess what, they said they would go through the reservations and "have the humble task of informing guests that their reservations may not be valid"...a week or more later I receive a generic email canceling my reservation. No explanation, no humble, no apology, just a mindless cancelation...nice; super professional.

Then a week or more go by and I get another blast email (so much for humble or professional) saying my reservation was voided and that I was on a wait list (no idea where I was on the wait list) and when I called I got voicemail again….sigh
I understand this is a state owned (Illinois owned which is worse) enterprise and I understand that in Illinois customer service, professionalism, courtesy and competence are in short supply but this whole experience is surreal.

All I can envision is that this is what it must be like trying to get a hotel reservation in Venezuela...but worse.

I have written and reviewed a ton of reviews and my experience with the Union Hotel is by far the worse (and to put it in perspective I had one hotel steal $2000 from me).
Buyer beware…even if you have a confirmation you probably don’t have a room. If you leave a voicemail (or 3) don’t expect a call back and if they make a mistake expect a form email.

I wouldn't stay here if the rooms were free.

  • Stayed: May 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank AlanH1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2017 via mobile

Well worth staying at simply for location and parking. Very clean. Reception is staffed primarily by students. Old school academic charm. No frills shabby but with dignity. Quiet. I would stay there again.

Stayed: April 2017, travelled on business
Thank Paula P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2017

We decided to splurge on the suite for our family of 5; set up was two queen beds in one room and a pull-out sofa in an adjoining room. From prior reviews I knew the room would be dated (lack of outlets in the bathroom, for example), but we felt the location on campus was worth it. Parking was convenient, but to enter the side door we were directed to we had to walk around a pile of vomit--campus school, not that big a deal, but I let the front desk know. That evening after having some fun bowling in the basement everyone showered and turned in for the night. It wasn't until everyone was asleep that I climbed into the bed and noticed a bad "sweaty" smell. Given we had all showered and had on clean clothes, I sniffed the sheets--they smelled like a post-workout t-shirt that had been sitting in a plastic bag. Not wanting to wake the family (two beds in one room--other bed's sheets didn't smell), I "slept" in a chair and let the front desk know about the issue in the morning, leaving my contact information (never heard back). As we left, we passed by the untouched pile of now dry vomit. The newer Towne Suites by Marriot down the street would have been a much better option!

  • Stayed: April 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank sandcwille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Urbana
0,8 km away
Hampton Inn Champaign/Urbana
1,7 km away
Hyatt Place Champaign
Hyatt Place Champaign
#2 of 25 in Champaign
557 reviews
1,7 km away
Comfort Suites Urbana Champaign, University Area
Show Prices
Show Prices
Show Prices
0,3 km away
TownePlace Suites Champaign Urbana/Campustown
3,3 km away
Red Roof Inn Champaign
Red Roof Inn Champaign
#14 of 25 in Champaign
131 reviews
2,4 km away
Econo Lodge Champaign Urbana – University Area
Show Prices
Show Prices
Show Prices

Been to Illini Union Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Illini Union Hotel

Address: 1401 W Green St, Urbana, Champaign-Urbana, IL 61801-2953
Region: United States > Illinois > Champaign-Urbana > Urbana
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #6 of 13 Hotels in Urbana
Price Range: R1 169 - R2 311 (Based on Average Rates for a Standard Room)
Hotel Class:2,5 star — Illini Union Hotel 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
Housed within one of the most iconic buildings on the University of Illinois at Urbana-Champaign’s campus – the Illini Union – is the newly remodeled Illini Union Hotel. This boutique hotel offers 74 rooms, including two VIP suites, and is the perfect location for anyone looking to make the most of their stay in Champaign-Urbana. In addition to 27 meeting rooms, the Union also offers a plethora of food and entertainment options throughout the building. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com so you can book your Illini Union Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing