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“Service left a lot to be desired.”
Review of Steak 'n Shake

Steak 'n Shake
Ranked #50 of 76 Restaurants in Mount Vernon
Cuisines: American
More restaurant details
Restaurant details
Dining options: After-hours, Takeout
Description: Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
Reviewed 2 April 2018 via mobile

Stopped for lunch on our through town and we were there for well over an hour. We needed to ask for things like silverware, water, even the bill. Our shakes were delivered 15 mins AFTER we were done eating. We saw several diners leaving with shakes "to go". Hopefully this was just a bad day, but with all the restaurants in the area they need to step it up.

Thank Maggie0906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 72 reviews

Reviewed 28 March 2018

This restaurant is right off the interstate, however if you're traveling north on I-57, you won't see it getting of the Interstate. It hides behind the Drury Hotel. I had a late dinner here with my aunt. Our food was good and our waitress was very nice and attentive. Our food came in a reasonable amount of time.

    • Value
    • Service
    • Food
Thank Christine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2018

Good franchise, good food, good service. Much better than the Marion, Carbondale, Paducah stores. Give it a try.

Thank sundancegroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2018

Ordered in afternoon during LAX happy hours AND STILL WAITED 37 MIN FOR OUR GROUND STEAK TO MAKE ITS WAY PAST OUR TABLE...Wife's milkshake came early with my water, and was history by the time any beef strolled to our stable..We was just rising to exit-stage-right, when waitress graced our parts...Of course the missing items were retrieved, and the bill was wrong..I would have abruptly CONKED if it had been right...We had a coupon and took 3 employee's and a 4th one who could count to add up the bill...If you have an hour and twenty min. to kill in a empty room with choice of tables, this is the place...Beware, DON'T HAVE A COUPON, or have your own CPA with you, because they explained the register doesn't add them up correctly..Always comes out several dollars more than suppose to be...Still gave girl her tip, as this all was beyond her control...Good as place to pass-on as any, we was here long enough...

Thank 2017art
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018 via mobile

Always try and stop in for a shake when we travel in the areas that have them ( we don’t have any within 500miles of our home) they have the best shakes and if you hit them at happy hour they are 1/2 price. This particular one had amazing staff that were friendly and courteous

Thank TravelGnome05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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