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22 - 27 of 663 reviews
Reviewed 26 June 2018 via mobile

We spent a few nights at this hotel while we went to Six Flags. The hotel was clean and the staff very friendly. Our only complaint is that the pool. Perfect for a few people, but once more than half a dozen people are in it, it feels crowded. The hot tub was closed during our visit and one of the railings was broken. The water almost had a salty taste and it was kinda gritty, almost like there was too much dead chlorine. Other than the pool, everything was fantastic.

Stayed: June 2018, travelled with family
Thank kotacherry2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2018

Loved the proximity to Great America. Prices are very good. Staff for the most part very friendly and helpful. Hotel needs some updating and some areas need more attention to cleanliness. Absolutely did not like the miniature pillows

  • Stayed: June 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank ulakramak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2018

The manager was very helpful with accommodating our travel changes. We had to leave a day early and wanted to re-book another weekend. He was very understanding about the situation and helped us resolve it quickly.

Stayed: June 2018, travelled with friends
Review collected in partnership with this hotel
Thank Stacey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2018

Let me start by saying I was very very disappointed with the price I was charge versus the appearance of the property. Your property is sitting on a prime location exactly across from Great America where thousands of people visit every year. I was charged $125 for the jacuzzi room oh my God big mistake when I walked into the room I first realized the Furnitures was very damaged and outdated. the window curtain was very dirty for something that should have been White the bed appears to have a lot of mileage on it where the head of the bed is lower than the foot area so laying down on that bed your blood would rush from your feet to your head I'm sure you understand what I'm trying to say. The bathroom very outdated and ugly the jacuzzi tub that I wanted so much just to relaxed I didn't use it. It was a dirty around the walls of the inside there was hair from previous guests in the tub (gross). However I called front desk to let them know of my discomfort with the room young gentleman told me there is a better room downstairs on the first floor. After observing that room on the first floor it was pretty much the same as the one on the third floor identical mess. Yes I could have paid a few extra bucks more and checked in at the Holiday Inn down the street but I had a meeting and I was totally out of time so I decided to stay at the Baymont Inn. Fart. Location on the price you guys charging it's not worth it and I know your going to respond to this message by saying we are sorry for the inconvenience and we are going to do whatever we can to make your next say more better the damage already done my friend so let's see what can you do to invite me back to this location. Like I said great location you guys has to do better

  • Stayed: June 2018, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank Mbs740
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2018

The Baymont Inn was a great choice for attending my son's graduation from the Navy, It was convenient to the base , mall, and various restaurants. The Queen Suite provided my family with enough space to rest after the ceremony and prepare for dinner comfortably. Their amenities, such as continental breakfast, washer & dryers, business center, wi-fi, refrigerator, microwave and weight room gave you the convenience of home. The daytime staff was very nice and helpful, however the night staff could use a little help, by having one more additional person present, so the front desk is not unattended. But I would still recommend Baymont as a very reasonably and nice place to stay.

Room Tip: Queen Suite has nice sitting area to entertain with a nice size desk &sofa sleeper.
  • Stayed: May 2018, travelled with family
    • Location
    • Cleanliness
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Thank haudi85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan P, Front Office Manager at Baymont by Wyndham Gurnee, responded to this reviewResponded 8 June 2018

Thank you for choosing the Baymont Inn & Suites Gurnee during your visit to the area! We are always happy to host you! We are grateful for you taking the time to post your thoughts about your time spent at our property. We look forward to seeing you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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