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Reviewed 27 June 2018

Used to stay back in early 2000s. Had a chance to return and hotel is very much the same. Very nice rooms and easy to get in and out of. Excellent location at Chicago and Michigan. Certainly, one of the nicer Hyatt properties you can visit.

Date of stay: June 2018
  • Trip type: Travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank robertlarson2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy F, Manager at Park Hyatt Chicago, responded to this reviewResponded 28 June 2018

We are so glad you chose to return and enjoyed your stay with us! We do hope to see you again soon.

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Reviewed 25 June 2018

Stayed for two nights at the Park Hyatt and three night at the Penn. The Park Hyatt is def in need of a rehab. Had a corner room and it felt very cramped and dark. The furniture was falling apart. The bed was limp. Overall would never stay here again until they did a full renovation. On the plus side, the breakfast at nomi is not bad.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank bryanwendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy F, Manager at Park Hyatt Chicago, responded to this reviewResponded 25 June 2018

We appreciate you taking the time to share this feedback, which we've passed along to appropriate teams.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018

The typical service model at a Park Hyatt is not missed at this location. Everyone from the doorman to front desk to room service is very attentive and ensures you're getting what you need or want. A big fan of the room service breakfast at this location for some reason.... just seems to taste better looking out the window through a corridor onto lake michigan. My favorite hotel in Chicago by far.

Date of stay: February 2018
  • Trip type: Travelled solo
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Thank wmoore102457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy F, Manager at Park Hyatt Chicago, responded to this reviewResponded 25 June 2018

We are thrilled to hear how much you enjoyed your stay, the cuisine from NoMI and the views! We look forward to welcoming you back soon.

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Reviewed 20 June 2018

We recently stayed at the Park Hyatt and had a great experience. The staff was excellent and made us feel welcome as soon as we pulled up to the front door. It is an excellent place to stay with a great location.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
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    • Service
Review collected in partnership with Hyatt Hotels
Thank Dennis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy F, Manager at Park Hyatt Chicago, responded to this reviewResponded 20 June 2018

We are delighted to hear of your enjoyable stay with us. We look forward to seeing you again soon!

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Reviewed 19 June 2018

This hotel goes above and beyond! We received excellent service from every staff member we came in contact with. Rooms are spotless, roomy and have special touches. Location is perfect right across from the old Water Tower. We love to stay here!

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Lillytoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy F, Manager at Park Hyatt Chicago, responded to this reviewResponded 20 June 2018

We are so glad to have exceeded your expectations! We very much look forward to welcoming you back.

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