I booked this hotel from a conference website; I had no idea and had never stayed in an Intercontinental. I was thinking it had to be okay since it was on Magnificent Mile.
It was more than ok. It was beautiful. My room was perfect. No clutter; everything placed well. I ate at Michael Jordan's twice. Very delicious and friendly efficient staff - awesome crab cake - and I live on the Eastern Shore. For me to say that is saying something.
Front desk staff very nice and helpful. Housekeeping staff reminding me that I left my room light on 'not to clean' was a nice touch. I had no idea I pushed that button - thank you!
The Nordstrom's across the street was a big plus. That is the only place I shop.
- Room Service