- The staff is very impolite and unfriendly
- We asked to add a bed in a room because we were 3 - the 3rd bed was AWFUL
- My wallet was stolen and I used the phone in the room to call the police and VISA international (numbers which are free of charge) - the hotel charged me what they called "connection fees" to call this number !! This was unbelievable since it is free to call these numbers !
- The view of the room was awful.
I have stayed in 3 different hotels during my stay in Chicago for professional reasons. Intercontinental was the most exxpensive and far the less good! Many other choices would be better in this city.More
- Free Wifi