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Reviews (1 117)
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All reviewswrigley fieldparking garage next doorlakeview areaboys townann sathergreat locationnice neighborhoodwithin walking distancecubs gamequaint hotelhardwood floorscontinental breakfastjunior suitelake michiganthe breakfast areanorth siderestaurants and bars
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Reviewed 3 weeks ago

Terrific hotel with very friendly staff and good location. Parking is not part of the hotel but is right next door and very convenient although pricey ($46/day). Our room was clean and the bed was very comfortable. All and all a terrific place to stay.

Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank ehlongo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwht, General Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this reviewResponded 3 weeks ago

Thank you for your visit,
Our staff truly cares with Genuine hospitality.
See you soon.

Mauricio Martins
General Manager
773.244.3434 Hotel 773.634.8500 Office
mmartins@hawthorneterrace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

It’s in the heart of boystown - a Mecca of sorts for gay midwesterners. It’s not a newer structure but each time I’ve stayed there I’ve had spacious rooms, comfy beds, good AC, and nice showers. This time my room was next door - a suite with a couch area and kitchenette. That was a nice surprise. The breakfast is great. Eat some hot food - eggs and waffles and grab some fruit and granola bars for a snack later. There’s all sorts of coffee and food nearby, and it’s easy to catch a bus downtown or walk about 10mins to the el.

Stayed: June 2018, travelled solo
Thank Pennden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwht, General Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this reviewResponded 3 weeks ago

Thank you for sharing,
We are delighted to read your review.
The Hotel location is surely exclusive and our staff truly cares in providing a positive and memorable experience.
See you Soon!

Mauricio Martins
General Manager
773.244.3434 Hotel 773.634.8500 Office
mmartins@hawthorneterrace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

This is an older building in an established residential neighborhood north of Lincoln Park and a few blocks from Wrigley Field. It has it's charm, with a tranquil garden out front and many larger rooms with spacious seating areas and kitchenettes. There's an abundance of interesting looking restaurants on Broadway Avenue and a supermarket practically next door. The breakfast is more than adequate. The waffles smell delicious (made to order by you) and there is a good selection of cereal and carbs. This would probably be a good base for someone who has to be in this part of Chicago, for a family reunion, or a baseball event.
However, it's a little off the beaten path for the casual tourist. Anything you may remotely want to see in Chicago will likely be miles away. Except, of course, for Wrigley Field. And if that's where you need to be you can get a lot closer and with a nicer view.
The first room we were shown was dark and smelled terribly of stale cigarettes. And the view out the window was a brick wall a few feet away. We were upgraded to a "superior suite" in the newer annex. This was basically 2 small rooms connected by an open archway but it smelled a lot better and had a view of Broadway Avenue. At first I was a little concerned about being unable to sleep for the street noise but that didn't turn out to be a big problem. The kitchen was well equipped and it had a coffee maker, iron, and a nice big shower in the bathroom. The closet was small and basically an antique, more for show than functional. We were there three days and lived out of our suitcases.
The main issue for me was the price; over $500 a night. I've stayed at the Savoy in London for less and I can tell you there was no comparison.

Stayed: June 2018
Thank Saveur1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwht, General Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this reviewResponded 4 weeks ago

Thank you for sharing,
It’s really good to read your review.
Besides the complimentary amenities we offer such as: the Flawless WIFI; Business Center; the fun Alexa IHome; 24 hours freshly brewed Brazilian coffee beans; Endless choices for breakfast (careful with the cinnamon rolls, they can make you travel to a wonderful place); bottles of water; newspapers and so much more, it’s our exclusive location that truly makes you feel at home, along with the outstanding staff displaying a genuine and caring culture, welcoming guests like dear friends.
See you soon.
Mauricio Martins
General Manager
773.244.3434 Hotel 773.634.8500 Office
mmartins@hawthorneterrace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I stayed 2 days in this hotel. Overall the bed is really good, it includes a pretty decent breakfast, and it is located close to downtown. You have a park less than 2 blocks away and wrigley field too. The only thing that could improve are the water pressure in the showers.

Stayed: June 2018, travelled solo
Thank francomoiso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwht, General Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this reviewResponded 4 weeks ago

Thank you for sharing,
It’s really good to read your review.
Besides the complimentary amenities we offer such as: the Flawless WIFI; Business Center; the fun Alexa IHome; 24 hours freshly brewed Brazilian coffee beans; Endless choices for breakfast (careful with the cinnamon rolls, they can make you travel to a wonderful place); bottles of water; newspapers and so much more, it’s our exclusive location that truly makes you feel at home, along with the outstanding staff displaying a genuine and caring culture, welcoming guests like dear friends.
See you soon.

Mauricio Martins
General Manager
773.244.3434 Hotel 773.634.8500 Office
mmartins@hawthorneterrace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Excellent location and the staff of the property makes you feel like you are at home. Excellent rooms, superior property with above average amenities. Can’t say enough good things about this hotel. I/we stay here every time we are in Chicago.

Room Tip: Loved the rooms.
Stayed: May 2018, travelled on business
Review collected in partnership with this hotel
Thank ryanmshelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwht, General Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this reviewResponded 4 weeks ago


Thank you for your visit,
Our staff truly cares with Genuine hospitality.
See you soon.

Mauricio Martins
General Manager
773.244.3434 Hotel 773.634.8500 Office
mmartins@hawthorneterrace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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