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Reviews (222)
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6 - 11 of 222 reviews
Reviewed 4 weeks ago

You can get on any train within steps of this hotel and public transportation is definitely the way to get around the city. The view from our room was great and the building is secure. You need a special card to even get up to the 39th floor where you will get off and get on another elevator to the 40th floor. This hotel is quiet and private and I would definitely stay there again. The room was spacious and the bed was comfortable. A free bottle of water or two each day would have been nice and the continental breakfast on the weekend was almost nothing; they were out of coffee and didn’t have any all weekend. Considering how happy we were with everything else, this was not very important. They will also let you leave your luggage at the hotel if your flight leaves later in the day. This hotel is in the business district which is pretty dead on the weekends and most of the restaurants close early. Not really important just wanted to mention it.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Sonja C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julianne W, Guest Relations Manager at The Buckingham Club, responded to this reviewResponded 4 weeks ago

Hello Sonja,

Thank you for the thorough review, you perfectly captured some of the small details that make our property unique! I will share your feedback about breakfast with management, that seems like something we can work on.

We look forward to hosting you again in the future!

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Reviewed 5 weeks ago

We enjoyed the Beautiful /Spacious rooms . Front desk was very helpful and catered to needs. Continental Breakfast area was very relaxing with a great view of Chicago . The fitness center is the best we've ever been at in a downtown hotel .

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank darlaa06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julianne W, Guest Relations Manager at The Buckingham Club, responded to this reviewResponded 4 weeks ago

Great review, darlaa06! We genuinely appreciate you taking the time to list out a few of your favorite things about our hotel and facilities. Next time be sure to take a class at the gym, we have yoga, pilates, bootcamp, and more!

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Reviewed 17 June 2018

Large, very comfortable clean room with gorgeous view. One block from CTA to O'Hare and half a block to Loop transit. Cafeteria restaurant on 3rd floor of commercial building was not open on weekends, but found good breakfast nearby. Nice to have lounge on same floor.

  • Stayed: June 2018, travelled with friends
    • Value
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Review collected in partnership with this hotel
Thank Alison510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julianne W, Guest Relations Manager at The Buckingham Club, responded to this reviewResponded 5 weeks ago

Hi Alison510,

Thank you for your great review, we really appreciate your feedback (and our future guests do too!). We hope to see you again the next time you visit the city.

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Reviewed 11 June 2018

The Hotel is located in the 40th floor and all rooms offer a stunning view and are really very pacious. It`s a bit time consuming to reach the rooms as you have to change the elevators in between - but it`s ok.
Location is very good as major roads with lots of restaurants and bars as well as shopping centres are in walking distance. Prices are ( for Chicago ) absolutely reasonable.

Room Tip: In any case a room with a lakeview !
  • Stayed: May 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank stefanr487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julianne W, Guest Relations Manager at The Buckingham Club, responded to this reviewResponded 11 June 2018

Thank you for the great review, stefanr487! We hope to see you again soon!

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Reviewed 5 June 2018

I booked this room because I was in town for a conference, and the price vs location and photos seemed like a good value. When I got off my uber, I literally circled the block for 30 minutes looking for the location, as the website does not describe that this is IN AN OFFICE BUILDING. I even called the front desk, who was unhelpful and basically a glorified security guard.

The rooms are on the 39th floor, so you need to take an elevator to the top and then switch to a different elevator. My room had a nice view, but I found hairs on both my towels and sheets (most likely from the cleaning lady).

Overall, this room was not worth the hassel, so don't be fooled by the photos. Good thing my stay was only one night.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Imaryyyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julianne W, Guest Relations Manager at The Buckingham Club, responded to this reviewResponded 6 June 2018

Helly lmaryyyy,

We're sorry to hear you were unhappy with the location of our hotel. We acknowledge that it's certainly an unusual set-up, a boutique-style hotel located on the 40th floor of a corporate building... but we have many guests that are happy to call us their 'home away from home', even with our quirks. Thank you for your review, and we hope your next visit to Chicago is a great one!

Best,
Julianne, Director of Hospitality

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