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Reviewed 13 June 2019

Rather than rave again about the service, accommodations, etc (see my 2 previous reviews), I thought I would describe a quintessential experience from our last stay at this extraordinary hotel:

It was breakfast time. We were having our coffee in the beautiful Lobby restaurant, and my husband was trying to scrounge a newspaper from one of the other tables. Suddenly, a server appeared with The New York Times. This was the same server from a prior morning, who had remembered my husband's preference in newspapers. Of course, we thanked him. He beamed and said, "This is the Peninsula. Everything is possible!"

Date of stay: June 2019
  • Trip type: Travelled with family
    • Sleep Quality
    • Service
Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Z, Manager at The Peninsula Chicago, responded to this reviewResponded 14 June 2019

Dear Anne T,

Thank you for choosing The Peninsula as the place to stay when visiting Chicago. We are delighted to read that you and your husband enjoyed all areas of your stay. We are also pleased to hear that your server remembered your husband's newspaper preference making his visit memorable. We will be sure to share your note with the team.

We all look forward to your return visit, hopefully again soon!

Warm regards,

Max Schroeder
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2019

This hotel is really, really nice. One of the most upscale rooms I've stayed in...and I travel alot. Nice touch with robes and slippers. I was in a "basic" room I presume...presumed because the room was booked for me. Room lay-out was awesome with closet and restroom area separated from bed via a wall. Frosted glass encasing shower and toilet area was gorgeous. I would definitely stay there again.

Date of stay: June 2019
Trip type: Travelled on business
Thank Fernieaj50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Z, Manager at The Peninsula Chicago, responded to this reviewResponded 12 June 2019

Dear Fernieaj50,

Thank you for choosing The Peninsula as the place to stay when visiting Chicago. We are happy to read that you enjoyed your accommodations, our amenities and service. We want to provide a truly unique experience and we are thrilled we exceeded your expectations.

We look forward to welcoming you back again soon!

Warm regards,

Max Schroeder
Hotel Manager

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Reviewed 5 June 2019

An excellent hotel. Every wish was fulfilled, even special new mattresses for my wife were bought. My stay was like a second home. We lived there for two weeks.
Nearby are also very good restaurants at good prices.

Date of stay: October 2018
Thank Willy050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Z, Manager at The Peninsula Chicago, responded to this reviewResponded 7 June 2019

Dear Willy050,

Thank you for visiting The Peninsula Chicago and for taking the time to share your thoughtful review. We are pleased to learn that you and your wife enjoyed your stay with us and that the team made your visit memorable.

We hope to have the privilege of welcoming you and your wife back again when your travels bring you to Chicago.

Warm regards,

Max Schroeder
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2019

Great accommodation at a great location in downtown Chicago. We had a very spacious room with fine furnishings. The location is convent for all Chicago attractions including Wrigley, restaurants, Soldier field, and needless to say the Magnificent mile.

Date of stay: May 2019
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Road763477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Z, Manager at The Peninsula Chicago, responded to this reviewResponded 7 June 2019

Dear Road763477,

Thank you for visiting The Peninsula Chicago and for your nice comments. We are very pleased that you enjoyed your stay with us and found our property conveniently located to Chicago's main attractions.

We hope to have the privilege of welcoming you back again when your travels bring you to Chicago.

Warm regards,

Max Schroeder
Hotel Manager

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Reviewed 5 June 2019 via mobile

A extra good location in downtown chicago ,most of attractions are within walking distance and an excellent hospitality,top reception and restaurants, relaxed beds in a clean arrangement of all the room

Date of stay: June 2019
Trip type: Travelled with friends
Thank Heshamabdelaziz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Z, Manager at The Peninsula Chicago, responded to this reviewResponded 7 June 2019

Dear Heshamabdelaziz,

Thank you for visiting The Peninsula Chicago and for your complimentary review. We truly appreciate your comments on our great service, facilities and the location of our property.

We look forward to welcoming you back to The Peninsula Chicago.

Warm regards,

Max Schroeder
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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