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All reviewsevening receptionnavy piermade to order breakfastsky lobbygreat locationmanagers receptionwhole foodsfree breakfastlong linecocktail hourliving roomstreet levelpull out couchself parkingmagnificent milemichigan avecorner suite
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Reviewed 11 July 2018 via mobile

The location can't be beat. It is easy to get to all the museums and Navy Pier. Having breakfast and "happy hour" included makes it a breeze to get going in the morning and relax after a great day of touring, not to mention a little cost savings. The pool for kids after a day at museums was a great way for them to wind down. Whole Foods is directly across the street and they have a great assortment of take away foods.
Self parking was reasonable and allowed us to use the car.
The suite we had was great for two kids and three adults (2 double beds, pull out couch in front area). The bedroom was separate from the TV area. The refrig and snack tray included with the room would be enough so additional snacks wouldn't be needed or could easily be purchased at Whole Foods.

Stayed: July 2018, travelled with family
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nidhi S, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this reviewResponded 13 July 2018

Hello Donna, thank you for staying with us. I am delighted to see that you enjoyed our amenities and location, it's great to be able to walk to local favorites. I hope to see you again for a future stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2018 via mobile

Location and breakfast are what sets this hotel apart from others. It's 4 blocks from the Navy Pier, 2 blocks from the Magnificent Mile, and 3 blocks from the Riverwalk. Breakfast is a full buffet with made to order eggs. Beds and pillows are very comfortable. Customer service is excellent.

Stayed: July 2018, travelled on business
1  Thank Pat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nidhi S, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this reviewResponded 13 July 2018

Good Morning Pat, thank you for your review! I am glad to see you enjoyed our location and free made-to-order breakfast, it is definitely a great amenity that we offer. Hope to see you again for another stay!

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Reviewed 10 July 2018 via mobile

We recently visited Chicago with our two boys (8 and 15) and stayed at the Embassy Suites on North Columbus. Price was good. Location was perfect. Room could have been cleaner. But, the breakfast was amazing. We would go back.

Stayed: July 2018, travelled with family
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nidhi S, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this reviewResponded 12 July 2018

Hello David, thank you for your review. I am glad to see you enjoyed your stay with your family. We look forward to seeing you again.

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Reviewed 10 July 2018

I stayed at Embassy Suites last week as a part of Medical Conference and was pleasantly surprised with Customer Service provided by a manager at front desk Stephen and agent Dinah Adibu.
Thanks for a fantastic stay at your hotel!

  • Stayed: June 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank marina1580
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nidhi S, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this reviewResponded 12 July 2018

Good Morning Marina, thank you for your review! I am glad to see you enjoyed your stay during the medical conference, especially the service from Dinah and Stephen. I will definitely pass along your message to the team. Hope to see you again for another stay!

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Reviewed 10 July 2018 via mobile

Years ago, we enjoyed our suite and thought we’d return to a nice location with food included in the price. The lobby is a nice area. The staff ranged from kind (wait staff and bartenders behind actual bar) to rude (bartenders working the happy hour station). The breakfast was good. The happy hour snacks were not good (chips and bad dip). The drinks are tiny in plastic cups. You can only get 1 tiny cup at a time and will spend time in line to equal an average size drink. The room was overall clean with a nice view of the lake and river. One of the employees gave us a free movie pass for answering a trivia question. Once the snack & drink issues improve, I would recommend this hotel for the price & location.

Stayed: June 2018, travelled with family
Thank mnmflav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nidhi S, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this reviewResponded 12 July 2018

Hello, thank you for your review! I am glad to see you enjoyed our location and service, our team members always value making guests happy. Regarding your comments about the Evening Reception, I will pass it on to the respective department head for improvement. Sorry for the inconvenience and I hope to see you again for another stay.

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