I stayed here for a business trip where our company actually used the Fairmont meeting rooms. The room was very clean except for a bottle of shower soap left in the shower from the guest that had stayed there prior to me. (It was half used but one of the hotel brands so the cleaning staff may not have noticed.) Otherwise the room and bathroom were spacious and immaculately clean.
The service at the bars downstairs was okay but the staff wasn't friendly.
The hotel staff itself was exceptional in their hospitality and willingness to help.
The food served during lunch in our meeting room was buffet style and was good.
The location is great as you can walk to Michigan Avenue, the Navy Pier or the park within minutes.More
- Free Wifi