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All reviews front desk hotel restaurant business trip great hotel recommend this hotel clean rooms fitness center would stay again staff was very friendly great room excellent stay fries parking lot indoor pool waffles hgi atlanta
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Reviewed 21 October 2018 via mobile

The visit started off a bit rocky when my wife walked in the first day to check if our room was ready. She was greeted by a woman staffing the front who very rudely communicated that rooms were not available until 3pm. We were just checking as we had not stayed here before, and it appeared that she may have been mad because we interrupted a personal call based on body language and her words to the person on the line.

Fortunately, things greatly improved from that experience. We were greeted by a different woman up front at 3 who was wonderful. We then proceeded to our room was quiet and very comfortable throughout our stay. Enjoyed an awesome breakfast on our second day. FYI, it’s not complementary but is worth the money, especially the made to order omelette station.

In addition, we took advantage of the hot tub and pool to relax this weekend in between the business work that brought us to McDonough.

My only con is that the gym could use a bit of upgrading. One treadmill did not work at all and the other treadmill is not far behind it. However, the elliptical was in good working order, so I was still able to workout.

Bottom line: I would use this Hilton again if passing through McDonough.

Date of stay: October 2018
Trip type: Travelled on business
Thank 09mrmarshall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton g, Manager at Hilton Garden Inn Atlanta South-McDonough, responded to this reviewResponded 22 October 2018

Thank you for your feedback. We are very happy that we were able to change your mind. I will address the issues you encountered directly with the front desk agent. We hope you will continue to stay with us in the future. If something isn't just the way you like it, simply let any team member know and we will make it right. Guaranteed.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2018 via mobile

Traveling from Indiana for my son's wedding and had been on the road for hours. Can wait always count on Hilton! Great rest! Clean rooms and very comfortable beds! Slept in got breakfast and was more than pleased!! Thanks so much! Front night staff was amazing!

Date of stay: October 2018
Trip type: Travelled with family
Thank BarbP461
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2018

Hilton Garden Inn has a reputation in delivering accommodating Business Trip hotel spots for each of my visits any time that I need to travel from facility to facility; Locations offer amenities within walking distance, while remaining clean and warmly inviting

Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank brandenmiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton g, Manager at Hilton Garden Inn Atlanta South-McDonough, responded to this reviewResponded 6 October 2018

Thank you for your feedback! We value your opinion and we look forward to welcoming you back in the future.

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Reviewed 4 October 2018

Front desk staff went above and beyond what was required to assist. I really Appreciate good customer service. Water was already waiting in my room and I didn’t have to ask.Thank you Thank you Thank you

Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Strouper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton g, Manager at Hilton Garden Inn Atlanta South-McDonough, responded to this reviewResponded 6 October 2018

Thank you for your feedback! Can't wait to see you again soon!

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Reviewed 30 September 2018

We were driving to a safer location. We also fearful of possibly losing our homes. It was my husband and our dear friend, we had no idea what we would be returning to. The day we left, so many staff members went out of their way to wish us we ll. Jose met us as we were driving away, became over to wish us well

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank grammythree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton g, Manager at Hilton Garden Inn Atlanta South-McDonough, responded to this reviewResponded 6 October 2018

Thank you for choosing our hotel. We hope you'll join us again under different circumstances in the future!

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