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“Mountain Escape”
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Review of Summit

Fireplace
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Fireplace
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Very good
8 reviews
Fireplace
Main Level Living Area
Dining Area
Hot Tub View located on lower level
Pool Table
Dining area
So Private
Private w/ Mountain Views
Main Level Deck Mountain View
Kitchen to Living
Kitchen View
Lower Level Living w Plush Leather Recliners
Lower Living Space
Lower Level Fireplace
Lower Level Bedroom w/ Bunkbeds
Pool Table and View of Mountains
Hottub with Mountain View
Master w/ Tv
Master Bedroom Upstairs w/Balcony
View from Balcony off Upstairs Master
Upstairs Bath
Upstairs Bath and Shower
Lower Level Bunk
Lower Level Bath
Main Floor Bedroom with View
Main Level Bedroom 2nd View
Bedroom on Main
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Overview
Cabin -
4 Bedrooms, 3 Bathrooms, Sleeps 10
Helen, Georgia

Reviews from our community

Very good - based on 8 reviews
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Reviews from our community

Date | Rating
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  • Any
English first
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Any
English first
leighrusi...
Helen, Georgia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Mountain Escape”
Reviewed 14 June 2017 for a stay in June 2017
1
person found this review helpful

This house was great! We enjoyed being up in the mountains yet we were close enough to town to enjoy that as well. House was very spacious and had all of the comforts of home. The only suggestion would be to have a designated pantry for food- we improvised and it all worked out :) Wendy from the management company was incredible. We would definitely come back.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Aug 2018
Hello - Thanks for your comments about the Summit cabin and our 'customer care.' Glad to hear you enjoyed your stay and time in the North Georgia Mountains. Looking forward to welcoming you back again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elizabeth...
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great views, poorly stocked and coordinated”
Reviewed 3 March 2017 for a stay in February 2017
1
person found this review helpful

I'll start the pros:
- The view is amazing.
- The cabin is spacious and charming.
- The location is good - it's less than a 20 minute drive to downtown Helen and Ruby Falls.
- The WiFi is decent, and there's a land line if your cell service is lacking.

The cons, however, were pretty inconvenient:
- We arrived right at check-in time (4:00) only to find out that the provided code did not unlock the door, as it was supposed to. We had to call the office 4 times before anyone picked up, and then learned that they'd emailed us the wrong code. This was extremely inconvenient and unprofessional, and took away from our time at the cabin.
- They provide *very* little toilet paper and paper towels. You'll end up having to buy your own.
- There was the teeny tiniest bit of hand soap, and it was extremely watered down. I mean, really, how much does a bottle of hand soap cost? I'll tell you, because I had to go out and buy some myself: less than a dollar. We had to do the same for dish soap.
- The sheets are paper-thin. I recommend bringing your own.
- Light bulbs were out all over the place - in the kitchen, on the porch, on the path that leads down to the fire pit (which is extremely dangerous when you can't see where you're walking.
- The cover for the hot tub does not latch or buckle. The slightest wind blows the cover off and scares the daylights out of you if you're downstairs. We ended up having to put a chair on top of it just to secure it in place.
- If you plan on cooking much, you'll likely need to bring your own pots and pans. There were several pots, but no pans, and none of the lids matched the pots.
- Many of the dishes in the cupboard were dirty, so wash everything before you use it to be safe.
- Instructions in the kitchen indicate that you should take the trash out before you leave, but there were no extra trash bags. Oh joy, another trip to the store.

Overall, it seemed like the owners of this cabin rely on the views for satisfactory experiences, and skimped on just about everything else. My advice is to go with a different cabin rental company in the area. By the time you make 20 trips to the store and replace all of the supplies that *should* be stocked in a vacation rental, you'd be better off staying at a slightly more expensive place.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Aug 2018
Elizabeth, thank you for sharing both the pros and cons of your stay. We appreciate the feedback and expect future guests will as well since we make changes for the better from it.

We are sorry about the entry issue you faced, and lack of toiletries, lack of working light bulbs, and kitchen dishware.

Our mission is to provide our guests with a relaxing getaway from the business of life and we dropped the ball during your stay. We hope for a future opportunity to transform your 3-star mediocre stay into a 5-star wonderful experience.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fernanda...
Level 5 Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Bittersweet taste”
Reviewed 9 October 2016 for a stay in October 2016
2
people found this review helpful

I check in friday and after so many hr drivimg iI didnt really check much i took a buble bath have a ber and go to sleep but I noticed that floor ws nor sweep properly when i got off the tub I saw the window from the shower was not clean properly the toilet paper holder was really,lose almst broken the cheets have a stain is a shame because is so a beautiful cozy cabing Bit of housekeeping is not good to me take points out next day i took a quick shower and leaft when i came back and took other shower. Saw all the hair in the wtwr drain and it was not mine I call the office and the lady i spoke didnt apology was rather defencive that was my job to call them so they can fix it but come one at simple eye all looked find but noo i did t want no one to come it ws the dy i wanted go have privacy with my other half and her response was not very hospitality manner what ever i have detergent in my car so i cleaned myself i saw a broom and sweipe myself ... The bed I would advice to soon be replce is way to sofl no in a good way some areas of it you just sink in wish shown over use bevause is not the same n all the sizes of it
I do not think im coming back because cleanness is everything other than tha Like i said before i a nice place privted with good location facility and decoration

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Pool tble and jacuzzi in the room
Liked least: Housekeeping job was bad
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Recommended for:
Older travelers
  • Was the property as advertised?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Aug 2018
Fernanda, Thank you for sharing! We're sorry about the cleanliness problems, functional issues, and the lack of a warm service response. We'll be sure to process your feedback and make the future experience of others better for it :-)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alphondo
College Park, Georgia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“High up”
Reviewed 27 August 2016 for a stay in September 2015

Loved the cabin no complaints only the road getting there is very rough and steep wish it could be paved the cabin needs a bear proof garbage can the view is gorgeous enjoyed my visit

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Aug 2018
Hi - We appreciate your feedback about your stay at the Summit cabin. Glad to hear that you enjoyed your visit. We'll pass along your suggestion to our team. Hope to see you again in the North Georgia Mountains soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sherry S
1 review
“Spectacular view!”
Reviewed 24 August 2016 for a stay in August 2016

We loved The Summit, plenty of room to spread out. Very peaceful and the views were amazing. Loved the seating on the wrap around decks.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
26 Aug 2016
Sherry,
Thanks So Much for the kind words.
We Are So Happy That You Enjoyed Your Stay With Us. Looking Forward To You Coming Again Soon. Also Hope You Made Lots Of Memories.

Thanks,
Wendy (Cedar Creek Cabins)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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