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“Wonderful Customer Service”
Review of Off The Rail

Off The Rail
Ranked #128 of 359 Restaurants in Vero Beach
Price range: US$3 - US$12
Description: American Cuisine Great Burgers! Awesome Wings! Check out some of our other popular items, Hand cut Onion Rings, Pierogies, Philly Cheese Steak, Cubano, Reuben, Foot-long Hotdog, Shrimp Burger.
Restaurant details
Description: American Cuisine Great Burgers! Awesome Wings! Check out some of our other popular items, Hand cut Onion Rings, Pierogies, Philly Cheese Steak, Cubano, Reuben, Foot-long Hotdog, Shrimp Burger.
Reviewed 28 June 2018

Went for burgers and beer. DW ordered their standard burger and Onion Rings. Well done. Came perfect. I ordered larger burger with fries. Med. rare. Order came to table but was more well done. Chef apologized said she got distracted. Burger was so tasty I did not return it. She comped 20% of the tab w/o any askance. Lovely gesture. Service was great. Specials were great . Definitly our go to place for burgers. I believe the burgers are the best if not very close in the area. We have been around this town many times for burgers. this is the place. Convenient downtown locale. Beer also reasonable.

    • Value
    • Service
    • Food
Thank woody14h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 28 reviews

Reviewed 21 June 2018 via mobile

Nice food, hard to park. Between 14th Ave and the railroad tracks this restaurant faces 21st St and the park. Fries seem to be precooked but seasoned but not bad. Come here for the burgers. I only do lunches but night would definitely be more fun.

Thank Dewey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2018

Came in on Wednesday which is Burger night where the 2nd burger is 50% off. I got the off the rail burger and made it 1/2 lb. All they do is add another patty which tells me that it's not super fresh. Just pre-made or worse, frozen patties. The taste wasn't that great. Not terrible, just not a fantastic burger. Got the loco-motive burger to go and ordered it Rare. Before I reheated that one the next day it was med-well. I know when they come off the grill they continue to cook but this one had NO pink at all. Service was very good other than the temperature of the 2nd burger. Fries were just ok. They did have a nice selection of local and craft beers. Doubt I'll be back.

    • Value
    • Service
    • Food
Thank SweetTizzyT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

“0ff the Rails” derails into a horrible train wreck. Prior positive reviews must be from family and friends. Located in the heart of downtown Vero OTR appears to be the watering hole for Vero’s less fortunate clientele after a long day of panhandling. I had 75 cent wings which were over cooked and mushy. No favor and over soaked in a nasty hot sauce. My wife had chicken cheese fries which were nothing more than frozen grocery store fries warmed up with a jar of jalapeños and cheez wiz dumped on them. Looked and tasted horrible. The restaurants decor like the food fails as well with cheap plastic brick covering the walls. Will not return. AVOID!

Thank Brian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2018 via mobile

The service was friendly but that is the only thing to be said for it. The food was simply terrible. The buffalo dip was inedible paste served with stale tortilla chips. Burger absolutely flavorless and paired with flavorless fries. (How do you even make something that bad?) Patty melt was undercooked and soggy to the point of the bread being wet. It was inedible. Absolutely no chance we would ever return.

Thank LHH_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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